PiPcall

PiPcall is a unified telecoms solution that, according to the vendor, provides consistency and high-quality calls in any location on any device. It is designed to cater to the needs of business professionals, sales teams, customer service representatives, remote workers, and small and medium-sized enterprises (SMEs). PiPcall offers a range of features that, according to the vendor, allow for customized call management. These features include the ability to set personalized greetings for incoming calls, create call routing rules, easily manage users, and access call recordings.

Key Features

Flexibility: According to the vendor, PiPcall offers a collection of features that can be customized to suit the needs of businesses. Users can set personalized greetings for incoming calls, create call routing rules, manage users easily, and access call recordings.

Connected: The vendor claims that PiPcall enables businesses to have a more agile and interconnected workforce at a lower cost. Staff can make work calls on their preferred devices from anywhere, and the solution allows for easy scalability without being tied to long-term contracts. The PiPcall mobile app is said to ensure high-quality calls over the mobile voice network.

BYOD: PiPcall is touted as the first mobile app optimized for Bring Your Own Device (BYOD). According to the vendor, it provides complete separation of business calls, contacts, and records from personal apps. Users can make app calls at no charge to their personal call plan, and the app is claimed to have no access to personal calls or data. The vendor also states that calls made through the app are routed over a dedicated mobile voice network, ensuring quality calls even when users are on the go.

Desktop app: PiPcall offers a powerful desktop Unified Communications application that, according to the vendor, tightly integrates with the mobile app and desk phone. This includes features such as a softphone, messaging, conferencing, CRM integration, and call transfer.

Desk phone: PiPcall integrates with a range of handsets, including Yealink and Polycom handsets. The vendor also claims that it allows for the integration of existing handsets.

Virtual setup: According to the vendor, PiPcall offers a range of features that cater to businesses with remote teams, making it a comprehensive solution for virtual setups.

Phone system: PiPcall provides a flexible cloud-based business phone system that, according to the vendor, supports a wide range of communication needs.

Virtual phone number: Businesses can obtain a virtual phone number for their operations, according to the vendor.

Unlimited calls to UK landlines & mobiles: PiPcall, according to the vendor, offers unlimited calls to UK landlines and mobiles.

SMS functionality: PiPcall includes SMS functionality, according to the vendor, to enhance communication capabilities.