Plaid is easy to implement and trusted by consumers
Use Cases and Deployment Scope
Plaid made it easier for us to implement payment processing into our CRM-type app. Plaid handles all of the syncing and encryption capabilities needed to communicate with a wide variety of consumer banks all we had to do was integrate with Plaid.
Pros
- Plaid connects with 100s of US consumer banks.
- Plaid continuously updates its software to meet the requirements of individual banks.
- Plaid can get your company's payment processing up and running faster than traditional methods.
Cons
- Consumer feedback or troubleshooting typically comes back to us because Plaid doesn't have an easy way of re-routing support once a user encounters a problem.
- Update timelines could be clearer when they are working on updating a connection with a certain bank.
- The search functionality for the user to find their bank could be a little more robust.
Likelihood to Recommend
Plaid is extremely well suited to be your payment API if you're a start-up looking to scale your banking connections fast and securely. Their API is fully functional upon integration. Most end-users have encountered Plaid before so it's a trusted platform for many consumers so even if you're a new app, users feel comfortable connecting their bank through Plaid.
