Plaid is easy to implement and trusted by consumers
Use Cases and Deployment Scope
Plaid made it easier for us to implement payment processing into our CRM-type app. Plaid handles all of the syncing and encryption capabilities needed to communicate with a wide variety of consumer banks all we had to do was integrate with Plaid.
Pros
- Plaid connects with 100s of US consumer banks.
- Plaid continuously updates its software to meet the requirements of individual banks.
- Plaid can get your company's payment processing up and running faster than traditional methods.
Cons
- Consumer feedback or troubleshooting typically comes back to us because Plaid doesn't have an easy way of re-routing support once a user encounters a problem.
- Update timelines could be clearer when they are working on updating a connection with a certain bank.
- The search functionality for the user to find their bank could be a little more robust.
Most Important Features
- Ease of integration with our app
- Connections to 100s of consumer banks through 1 API.
- Extremely secure
Return on Investment
- Plaid got us up and running with most US-based and even some international banks with minimal engineering effort.
Other Software Used
Stripe, 17hats, HubSpot CRM
