TrustRadius: an HG Insights company

Planview IdeaPlace Reviews & Insights

Score8.5 out of 10

29 Reviews and Ratings

Reviews

22 Reviews

Planview IdeaPlace - a must

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Planview IdeaPlace, is a critical platform for the business to collect idea's linked to problems and challenges faced by the business, using the collective power of our work force. This platform truly serves as collaborative space for our work force to express their ideas and resolve business problems and support the direction the business is heading.

Pros

  • collaborative space to collect ideas from the work force
  • Integrate with other platforms like Microsoft to allow allow easy access
  • Allows external clients to also comment on ideas
  • Intuitive interface

Cons

  • Enable AI to held analyse ideas and link them to inflight projects or business challenges
  • Time limited options for external clients wish to take part on some ideas

Likelihood to Recommend

Planview IdeaPlace is well suited to tap into the startup mind set of a business work force, where they are looking for an avenue to channel their energy, ideals and their brain power for the good of the business. This can be seen as rewarding, active precipitation in helping the business solve problems.

Useful tool but confusing to administrate

Rating: 9 out of 10

Use Cases and Deployment Scope

We were moving away from a manual approach of capturing ideas and using a more systematic approach. Since we also already had the other Planview suite of tools, we figured it was best to continue with them. Elements from our project management system were integrated into Spigit and they were able to help us get set up and going pretty quickly as needed. The Planview Spigit system was implemented globally within our company, but mostly within the R&D department. We are still looking to see in what other ways we can use it with other departments.

Pros

  • Crowdsourcing
  • Idea capture
  • Reporting/Analytics
  • Idea collaboration
  • Idea analysis

Cons

  • User friendly interface.
  • Organize the administrative settings to be easier to use.
  • Clearer indication on what settings do what.
  • Be able to customize it even more.

Likelihood to Recommend

Planview Spigit is best suited for capturing ideas and processing them for acceptance (or in our case, successful transition from idea to project). It might not be best suited for survey type of activities or capturing generic information. For example, if we wanted to check with all associates if they prefer t-shirts or water bottles as swag, or if they can communicate to us about a safety issue.
Vetted Review
Planview IdeaPlace
2 years of experience

Spigit is Spectacular

Rating: 9 out of 10

Use Cases and Deployment Scope

We are using the Spigit platform across the company. We are using it to find innovative solutions to broad client-driven problems. We are trying to address the problems of silos and grassroots idea flow across the company.

Pros

  • Acknowledges and supports the culture around the problem and market it is trying to serve. Just using the platform won't solve our problem, we need a cultural shift and Spigit has helped support that process.
  • Customer service - just overall amazing service. Responses are very quickly turned around, they've gone the extra mile many, many times. They are also very open to platform improvements and take feedback very seriously.
  • As the system administrator, I feel their platform incorporates a great balance of templates, out-of-the-box formatting, etc., and customizable content. In a nutshell, we are able to do what we want but we don't have to spend forever to do it. We can use what they have or we can add in our own design.

Cons

  • There are some aspects of setting up a new challenge that are cumbersome and/or difficult to locate. For example, the menu to modify one option is hidden in a separate area of the platform.
  • The platform does take some getting used to. I think it takes people a few days to figure out how to successfully navigate. This was more of an issue at first but they have been steadily making improvements.

Likelihood to Recommend

The Spigit platform works very well for escalating ideas and breaking down internal silos. We had a very positive response from our employees that used the tool.
Vetted Review
Planview IdeaPlace
1 year of experience

Excellent tool for innovation campaign, very professional support to launch efficient campaign

Rating: 8 out of 10

Use Cases and Deployment Scope

Spigit is used in an innovation department to support innovation/crowdsourcing within the company. We use it for crowdsourcing of ideas, brainstorming, and problem solving.

Pros

  • Crowdsourcing.
  • Innovation.
  • Problem solving.

Cons

  • Connect the store to online stores in order to automatize the deliveries of rewards.
  • Improve collaboration possibilities between people.

Likelihood to Recommend

Spigit is very good to "industrialize" a crowdsourcing campaign in a big company. You can launch a campaign very rapidly.

Years of experience with this product across multiple deployments

Rating: 10 out of 10

Use Cases and Deployment Scope

I have hands on experience experience deploying, launching, and operating Spigit software. This experience includes four deployments in organizations from ~1,000 users up to 165,000 users. I also have experience with the operation for two other companies. Across those deployments, it has been used both enterprise wide and with various departments whose leaders are looking for employee engagement in innovation activities.

Pros

  • I have used the solution to access very large crowds, especially for filtering and selection. Their Pairwise (A-B voting on ideas) generated ~100,000 votes in less than 1 week for one specific event.
  • I have used the solution to engage crowds over ~100K users and less than 10. In each case, the user experience can be tailored to meet specific objectives for the sponsor or it can be deployed in the exact same way repeatedly.

Cons

  • There are many ways to configure the solution. Some features make more sense to use at times and should be hidden from users at other times. It would be nice if Spigit had pre-defined configuration templates that reflect the experience and knowledge of their current customer's experience using the software and not just a 1 size fits all base configuration. The good news is with a little experience, these configurations can be created as saved templates.

Likelihood to Recommend

Spigit is great for working with HUGE crowds and people who can't get together in person. It's also possible, with the right planning and experience, to "blend" digital and analog experiences to create a more robust user experience. There are times when meeting and collaborating without a crowd-sourcing technology in place is the right way to drive innovation. It's important to recognize those situations and not force the use of the technology.

Spigit unleashes innovation potential

Rating: 8 out of 10

Use Cases and Deployment Scope

We use the product to run and manage innovation challenges across the whole business. We also utilise the platform to capture insights that can be utilised to stimulate innovation.

Pros

  • Capture and categorise ideas
  • Allows peer review of ideas
  • Promotes collaboration by capturing enriched comments

Cons

  • If there are a lot of ideas it can be overwhelming for users to know where to start with reviews
  • Mobile support has only just been rolled out so would like to test this further

Likelihood to Recommend

Well suited to an engaged community with a focused challenge to be addressed and where there are good downstream processes to evaluate and progress ideas.
Works less well where just looking for general improvement.
Vetted Review
Planview IdeaPlace
4 years of experience

Strong platform supporting an ideation program that yields success wherever it is deployed

Rating: 9 out of 10

Use Cases and Deployment Scope

It is open to being used across the whole organization, though select groups have used it thus far. It has done well to surface ideas for incremental improvement initiatives as well as enhance employee engagement. Each of the challenges we have run has led to actionable ideas and has seen very strong participation rates.

Pros

  • Thought leadership: continually enhancing the platform with new features, many gleaned from customer feedback.
  • Modular approach: customizable stage gates available for selecting ideas with many options for evaluating/ranking them.
  • Services: Strong services team to help launch your program and support whenever needed.

Cons

  • Reporting: while we can run basic reports automatically and make custom requests, a more robust reporting platform would be great.
  • Mobile: better experience for mobile users (though I think this is just being launched).

Likelihood to Recommend

So far it has been very strong for running time-bound challenges. It would not be appropriate for teams not looking to support the program with dedicated resources (at least part of their full time role). There is a desire to use it in other settings in the future; can report back then on whether it is well-suited or not.
Vetted Review
Planview IdeaPlace
1 year of experience

Spigit by Mindjet Helps Us Collaborate

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Spigit enterprise-wide to engage the workforce in solving challenging business problems. We have used the platform to address issues ranging from customer satisfaction to talent retention to specification development. Users included sales, marketing, customer service, operations, human resources, engineering, product development, and finance. We incentivized participation and rewarded those with the top ideas.

Pros

  • Customization
  • Training
  • Ongoing Support

Cons

  • Email Automation
  • Smartphone App
  • Price

Likelihood to Recommend

Spigit does a great job engaging users and providing a platform that looks and feels like social media. Navigation is intuitive and administrative functions are easy to understand. While reporting was cumbersome at first, we were able to create custom reports that worked very well for our business and provided sponsors with data needed to drive decisions.

Spigit for Idea Generation

Rating: 9 out of 10

Use Cases and Deployment Scope

Spigit is currently being used by one department for two purposes: the generation of ideas, and the management of ideas. We have launched two challenges to develop new product concepts, and we have also built out a separate component of Spigit to serve as a repository of ideas that are being considered for commercialization.

Pros

  • Spigit is extrememly simple to use - it has a very intuitive UI for users involved in a challenge.
  • Spigit provides clear visibility ideas that are in the pipeline, and which ideas have progressed through various stages.
  • Spigit provides a very flexible tool for the creation of new challenges.

Cons

  • We would like to see more robust reporting functionality, ideally integrated within the tool as opposed to passing through to a separate platform.

Likelihood to Recommend

Spigit is an extremely valuable crowd sourcing tool. The interactive nature of the tool provides a very good platform for engaging users and encouraging dialogue among the user community. This leads to the development of a cohesive, well considered concept.
Vetted Review
Planview IdeaPlace
1 year of experience

Spigit got it!

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

In my company, Spigit is used across the whole organization, with sponsorship and support from HR/Leadership & Development. It is used as a collaborative improvement tool to engage everybody in the company to take part in challenges of disruptive innovation, continuous improvement and operational (micro) improvement. In our company it plays firstly an educational role (to collaboration) and then an operational role. It may be considered in its experimental phase.

Pros

  • Engage employees in challenges to better understand their company: mission, objectives, priorities, and structures.
  • Start an "open" approach to improvement and innovation: a cultural trigger.
  • Gather, improve and evaluate ideas: clear path from proposal to project when good sponsorship is in place.

Cons

  • Versioning of ideas.
  • "Building block" comments, highlighted and embedded in the original idea by moderators and authors.
  • Italian version.
  • Can be improved in the implementation funnel of ideas.
  • Interfacing with other platforms e.g. management platforms, gamification platforms, LMS platforms.
  • Poor gamification.

Likelihood to Recommend

As I said, Spigit is a great trigger to share a change of culture when it comes to take part in the improvement and innovation of a company. It may be less appropriate to implement a structured innovation process, from idea to actual project. It is of course more appropriate in a digital ready company, otherwise your "experts" and "key figures" are not as easy to engage.