PointClickCare Core EHR Platform Reviews & Insights

We use PointClickCare Core EHR Platform to check patient's EHRs for indications of respiratory symptoms and/or symptoms. We also use it to determine payer statuses and length of patient stays. Another thing we use it for is to look at medication and treatment administration reports. It is an important aspect of our business to monitor the number of minutes being documented for specific respiratory treatments.

PointClickCare Core EHR Platform is an excellent platform for monitoring patient data. The ability to generate customizable reports is extremely helpful when it comes to analyzing various kinds of data (e.g administration record reports, action summary reports, detailed census reports). The platform really does a great job organizing patient data in a way that is intuitive and easy to interpret.

MDS at Aperion Care use the program to monitor resident health and progress. The billers use the program to bill various billers and track payments/non-payments.
PointClickCare (PCC) is a wonderful program using live data to ensure accuracy of billing, taking into account Medicare and other insurance writeoffs at time of billing, producing a cleaner aging for when the payments do arrive.

I would describe the positives as: ease of billing; multiple double-checking mechanisms to properly balance census and cash; clear and simple user interface. One not familiar with AR for skilled nursing facilities can obtain good working knowledge of the day-to-day operations likely in less than a fortnight, and can perform independent of on-hand help in three months.

PointClickCare is more suited for long-term care; less suited for independent or assisted living but they are making great strides. Reporting and dashboards could be more robust but by far this is better than any of the other products out there currently for long-term care. Financial Setup is cumbersome and could be more fluent or intuitive with better programming. UI is changing to a more modern look which is great. Training options could be better as not everyone does well with eLearning.