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Poppulo Reviews and Ratings

Rating: 9.6 out of 10
Score
9.6 out of 10

Community insights

TrustRadius Insights for Poppulo are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Poppulo solves the business problem of communicating efficiently and effectively with a large audience. Users can send messages to a wide range of employees with just a few clicks, making it more efficient and easier to use than traditional email. The software's content lifting function saves time and ensures messaging consistency, allowing users to easily copy and paste information from one template to another.

Poppulo also provides robust tools that go beyond satisfying users' needs, allowing them to be creative in their internal comms projects. The software enables users to collect basic metrics such as readership analytics and data by region, track how people are interacting with their emails, and measure the effectiveness of employee comms. With Poppulo, users can target specific messages to specific groups of people, schedule multiple emails and post-schedule re-schedule or cancel. This helps users better understand what employees want to read, how they receive information, and what they can do better in terms of internal communications. In doing so, it reduces dependence on creative agencies, saves time, and resources while improving employee engagement levels.

Reviews

4 Reviews

Four Winds Interactive offers kiosk management

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

I use the Four Winds Interactive "Content Manager Desktop" to manage the kiosk in our building. This kiosk is available to visitors at our building and contains building maps, information about our organization, and a rotating selection of slides to advertise our events and programs. The Content Manager Desktop enables me to update the kiosk, arrange slides, etc.

Pros

  • You can create an elaborate kiosk design with a variety of features
  • Allows us to be connected to the larger university kiosk system
  • I can update the kiosk from my desktop without going downstairs to the actual kiosk

Cons

  • There is a big learning curve - the program is complex and not the easiest to learn
  • Works great once you know what you're doing, but can be tricky to operate

Likelihood to Recommend

If you want to create an elaborate, multi-leveled kiosk for your organization, Four Winds Interactive Content Manager Desktop can definitely do that for you. Just know going in that it's not the easiest to operate, and definitely devote time to training. Definitely have a couple of people go through this training, so it's not just one person in your organization that can operate Four Winds.

Four Winds Interactive is the most capable, adaptable solution I have used - it's the only one that could handle ALL of our needs.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Four Winds Interactive is being used to power our nationwide network of screens that entertain, educate and help process queues of people in captive waiting environments. It addresses the problem of frustrated consumers who may need or want more information about the venue or their transaction, and with the help of our partners, organizes and processes transactions with visual cues on screen.

Pros

  • The FWi platform handles very complex or unique situations better than other signage solutions. They support every standard type of data and web service, and through a supplemental Integration Framework product they can support almost anything out there... or things that aren't even out there yet.
  • Their support and assistance has gotten very good over the years; I'd say it is now excellent. Their team of sign builders and engineers have advanced knowledge of the product and how it can be used; you won't get a "did you try restarting it?" when dealing with them.

Cons

  • The documentation for their products is lacking. I'm a fairly capable IT professional, so often times I just need something to point me in the right direction. Unfortunately, for their flagship software products, the documentation is very basic, and sometimes non-existent for more advanced capabilities.

Likelihood to Recommend

If you have need of a signage solution for a single screen or single location, this may not be the best choice. It is a feature-packed solution that can outperform even the highest-priced signage software companies, but if you don't need to take advantage of these capabilities and just need some powerpoint slides on a screen, I wouldn't recommend Four Winds Interactive (FWi). If you have need of a multiple location, multiple-screen signage network, this is your solution - especially if you have to integrate with other solutions, vendors or data.

Four Winds and Retail

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Four Winds provides software and hardware solutions for large digital displays in our retail stores.

Pros

  • Great digital signage software and hardware
  • Excellent personal business partner with fabulous account representatives
  • Top notch execution team willing to go the extra mile

Cons

  • Hardware lifecycle and forecasting
  • Costs can be a bit cryptic and high

Likelihood to Recommend

Great software company committed to bringing a high quality digital experience.

Vetted Review
Poppulo
4 years of experience

Four Winds Interactive Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We have a 1200+ player unit display system that is used to display advertising, marketing, slot progressives, restaurant menus, convention center door displays, and event readerboards. It is also been customized to perform a variety of live marketing events such as drawings and special bonuses for gaming players. Our system spans 20 different properties which each will have its own unique advertising, marketing, and gaming content. Our prior display system was all custom and Four Winds has enabled us to eliminate almost all the custom applications because the functionality needed is built into the FWI software infrastructure.

Pros

  • The FWI player Hot Swap is great. If a player under warranty fails, I simply contact them to send me a replacement and the display is back up in no time.
  • FWI Technical support is very informed and will escalate to the highest possible technical level to get an issue resolved. As a well-informed user of the FWI system I have requested and received immediate escalation.
  • The FWI team is very friendly and cordial in every communication. It shows the passion they have for doing a great job.

Cons

  • When working with a large installation the amount of mouse clicking and dragging and setting of settings and make your hand a bit sore but the modular component setup of this software demands a lot of settings.
  • As a custom software designer myself I would like to see more group effective operations so I could effect a change at a property level instead of an individual player level.
  • Upgrading to a new version of the software I have left to the experts at FWI because it is rather complex. They state they are working on better ways to perform large upgrades.

Likelihood to Recommend

I chose this display system software because the FWI team allowed me to propose scenarios that I needed to implement and they showed me immediately in their software how it could be done. These scenarios required custom software on my old display system but the FWI Content Manager already had the functionality I needed built right in. I have many different types of applications I use and FWI Content Manager has always provided me with the tools I needed to complete the task with little or no outside custom software. This means others in my department who are not programmers can work within the FWI software to create custom functionality at a "user" level. This software also can test the skills of a seasoned programmer because It can be as complex as most custom programs.