TrustRadius: an HG Insights company

PR.com

Score2 out of 10

3 Reviews and Ratings

Community insights

TrustRadius Insights for PR.com are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Affordable Option for Limited Budgets: Several users have praised PR.com as an affordable option for clients with limited budgets who want to boost their SEO on Google's search engine. This makes it a cost-effective choice for small businesses and startups looking to improve their online presence.

Straightforward and Easy to Use: Many reviewers have found PR.com to be straightforward and easy to use, especially for non-profit or smaller clients. The user-friendly interface ensures that even those without technical knowledge can navigate the platform effortlessly.

Versatile Functionality: PR.com's functionality has been highly praised by multiple users, who consider it versatile and capable of meeting all business needs. It serves as a one-stop destination for company updates, press release distribution, and staying updated on industry news.

Reviews

3 Reviews

Rude Staff and Bad Customer service

Rating: 1 out of 10
Incentivized

Use Cases and Deployment Scope

My staff tried to use PR.com however it was a very disappointing experience, their staff was very rude and he hang up the phone on me in the most disrespectful manners ways possible, which was very unnecessary. [I believe] they just wasted our time. We didn't approach them, they are the ones that kept sending their emails marketing to us so my staff thought we will try it out, and yet when we did we experienced nothing but disappointment. [In my opinion,] it [seems] like the one-sided type of PR Campany that coves those big corporations that are out there to scam and exploit hardworking small businesses and entrepreneurs. We had so much evidence to prove what we published therefore I can never recommend PR.com. We will stick with EIN Presswire, they publish our article without any complications and EIN Presswire staff are very professional, I highly recommend it to anyone who had issues with PR.com to check it out EIN Presswire, you will see a huge difference, the process, and professionalism, it is not even comparable.

Pros

  • Bad customer service [in my experience].
  • One-sided PR.

Cons

  • Customer Service
  • PR process

Likelihood to Recommend

I had very bad experience so I can never recommend to any of my clients.

PR.com Offers a Sensible Alternative to Pricier Newswire Services

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I use PR.com for clients who want to distribute press releases but are on a budget. We use it within the marketing/PR department. For my small business clients who have no dedicated PR resource other than me, I help them decide which press release distribution service to use.

Pros

  • com provides a cost-effective way to distribute press releases. It even has a free version.
  • Using PR.com to issue press releases helps them have more reach than they might otherwise. That way, they can be found when potential customers search for solutions online.
  • com is fairly easy to set up and use. Not a lot of technical knowledge is needed. And no need to provide any credit card info or anything unless you choose to pay for hyperlinks, for example.

Cons

  • It's a little dated as far as the interface. They could update that.
  • It's mostly cut and paste - and fairly intuitive, but it won't let you continue if you miss checking some categories off - that may not be entirely clear to newer users.

Likelihood to Recommend

I often recommend PR.com to clients on a budget. There are some organizations, like non-profits, or very small businesses I work with who just don't have the money to spend on a pricier press release distribution service like Businesswire. For those clients, PR.com is a good alternative. You can use the free version - or elect to spend a little money to include hyperlinks, increase distribution, and so on. But there are options - and that is a good thing.
Vetted Review
PR.com
8 years of experience

Got Great Content? Get It To The Right Audience with PR.com

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Press releases have a very specific purpose. The distribution of press releases needs to match the purpose. For me, as Chief Creative Officer, I focus on the right target audience before I create any content. Then my goal is to make that content great! It must be something the right audience is seeking. It must be so personally engaging that they'll share it on their own.

I needed to send press releases that were laser-focused on the audience I am trying to reach, using a system that was fast, simple and had great ROI. I chose PR.com

Pros

  • Lets you laser-focus on highly differentiated audiences
  • Fast, easy for everyone on my team to use too
  • Best ROI of all PR distribution platforms

Cons

  • Suggest offering administrators more control over when releases are distributed
  • Lower premium pricing for high frequency administrators

Likelihood to Recommend

Best scenario is when your marketing plan requires a frequent content distribution to a highly differentiated or specific target audience.

That's really the best insight I could offer anyone. There are so many ways to distribute your content. Start with a strategy. Know your audience well. ONLY create great content! Then choose the platform that fits your goals.