Vasion Print

Score9.3 out of 10

194 Reviews and Ratings

What is Vasion Print?

Vasion Print (formerly PrinterLogic) helps IT professionals reduce legacy infrastructure and costs by eliminating the need for print servers. Vasion Print delivers a highly available Serverless Printing Infrastructure built on our centrally managed direct IP printing platform.

Categories & Use Cases

Media

Screenshot of the print job release portal

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Screenshot of admin console

Most Frequent Users

Top 3 industries by verified-review volume.

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#1 most frequent

Construction

“We use the deployment tool on every site as when someone connects to the specific IP range the printer is automatically deployed and is set as the staff's default printer.”

#2 most frequent

Health Care and Social Assistance

“Less helpdesk calls”

#3 most frequent

Educational Services

“Print deployment has been nothing short of a breeze and is consistently good in terms of management.”

Pros

Eliminates print servers, reducing infrastructure complexity and costs (56% of reviewers)
Reduces help desk calls related to printer issues (48% of reviewers)
Offers ease of use for printer installation and management (28% of reviewers)

Cons

Requires a server for managing the CPA client, which is needed for most features (mentioned by one reviewer)

Travis Hathcock View profile

System Administrator III in Information Technology at ARUP Laboratories (1001-5000 employees employees)

Use Cases and Deployment Scope

We have replaced our Print Servers entirely with Vasion Print. A lot of the issues we've had in the past have completely vasnished and any tickets we used to get on printing issues have lessed by a very large precentage. Having the ability to deploy printers to devices and users has been wonderful as well.

Pros

Printer installs are simple and easy to manage
Drivers are easier to update and manage
Works for devices other than just Windows

Cons

Making mass changes on the site and not having to download a csv first and then upload would be handy, but isn't all that inconvenient.

Return on Investment

Helpdesk calls for printer problems was greatly reduced.
Time having to fix printer issues including driver problems was greatly reduced.
Being able to push printers based on device or user saves users time as well as IT.

Usability

Jazz Patel

Head of Sales Operations in Sales at Echoinnovate IT (51-200 employees employees)

Use Cases and Deployment Scope

I use Vasion Print to manage all our printers across different offices and remote setups and it’s been especially useful for our billing and academic departments where fast and reliable printing matters. We also rely on it heavily for printer driver repositories and IP-based printer setups.

Pros

i don’t need to deal with print servers anymore, which saves time and hassle
employees can just set themselves up, which means fewer support tickets
usage tracking gave us real data to reassign printers smarter and cut waste

Cons

the updates are not very frequent, sometimes I have to wait longer than I’d expect for new improvements or bugfixes
the design of the interface is not very well arranged and many times some of the specific settings get lost in the crowd
Vasion Print support is slow to respond and mostly works over email, which isn’t great when you need things resolved fast

Return on Investment

we cut down device costs by replacing old inefficient printers based on usage data
there’s been a huge drop in IT time spent on printer support
toner and paper savings also added up thanks to smarter deployment

Usability

Other Software Used

venabo.ZEIT, Macro, Google Classroom

Jonathan Hampton

Network Specialist in Information Technology at Youth Villages (5001-10,000 employees employees)

Use Cases and Deployment Scope

We use Vasion Print as a Print Management service for locations spanning multiple states and regions. This is especially helpful in the setup, maintaining and troubleshooting printer issues. I especially love that users can add printers across the organization if they travel to another location all with an interface that is understandable for the everyday user.

Pros

Manage all Printers and Queues
Can view and add users from Azure and Active Directory
Easily add the application and security to machines.

Cons

Error indication for users when jobs don't print.
More timely support for issues that are escalation.
Mobile app to manage issues.

Return on Investment

Calls have relegated to articles regarding how-tos regarding the product.
Server infrastructure has been reduced.
Self-service maintenance has increased.

Usability

Verified User

Technician in Information Technology (1001-5000 employees employees)

Use Cases and Deployment Scope

From an IT support standpoint, it does what we need it to do. Easy management with inventory, driver, user permission/access, etc. Very thankful for it. Also, it's a "one stop shop" for our users. If they need to install multiple devices at once, they can totally do that. I wished the map was more interactive for users to display both the list of printers and its location in the building.

Pros

Printer driver updates for multiple devices
Ease of adding/replacing hardware (inventory)
Permission level for users to access printers.

Cons

Improving the map feature so we can customize more of the location of devices. Users can see both the list and the map location at the same time (not having to scroll).
Auto setup for users to login with IDP, instead of manually have to do it. Would be great if there was a way to get users logging in with their school accounts to auto sign them in.
Status of printer isn't always accurate (not sure if this is internally our issue), but when checking on devices, status doesn't reflect if there is an issue or not.

Most Important Features

Secure login - use Entra ID/groups to manage logins and access
Printer management - easy tool to view and maintain all devices in one building
Easy of use for end users - once trained, they know what they are doing.

Return on Investment

Less ticket support for access (except for new users)
Waste control - restricts/secure print to reduce the waste of printer supplies
Ease of access/permissions for users to install printers.

Usability

Other Software Used

ServiceNow IT Operations Management, HPE Aruba Networks Wireless WAN, Microsoft 365

Verified User

Technician in Information Technology (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Vasion Print on all our copiers to secure our printing and Personally Identifiable Information. We make every employee create a pin and use that to login to the copier to print their jobs. This eliminates the chance of prints being intercepted or left unattended at copiers. It also integrates nicely with our current identity management.

Pros

Secure
Easy for end users
Easy for us to manage

Cons

An easier way to reinstall the client on a copier

Return on Investment

Secures our PII
Good admin control
Makes it easy to troubleshoot
No PII leaks

Usability

LRS VPSX

PaperCut

ezeep

Vasion Print

What is Vasion Print?

Categories & Use Cases

Media

Who Buys & Uses Vasion Print

Most Frequent Users

Construction

Health Care and Social Assistance

Educational Services

Vasion Print Reviews

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Other Software Used

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Most Important Features

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Other Software Used

Use Cases and Deployment Scope

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