TrustRadius Insights for Priority Rerun are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Track System of Payments: Several users have found the track system of payments to be a valuable and effective tool for attracting more customers. They appreciate how it helps them keep track of their revenue stream and manage recurring billing effortlessly.
Automated Emails and Processing: Many reviewers have praised Rerun for its automated emails and processing, which greatly enhance efficiency in their work. This feature saves them time by automating payment notifications and reminders, allowing them to focus on other aspects of their business.
User-Friendly Interface Upgrade: The recent upgrade to Rerun's interface has received positive feedback from multiple users who find it to be more user-friendly and easy to navigate. This improvement enhances the overall experience by making it easier to access the necessary features and information within the platform.
We use Rerun to handle our recurring payment streams. We are able to set up our clients on the recurring payment streams and have the payments automatically debited for each payment period. We are also able to run one time payments in a matter of clicks once we have them set up in our payment system.
Pros
Automatic debits of payments on the schedule that I want.
Handling one time payments with ease
Being able to the payments either by ACH or credit card
Cons
Rerun could do a better job integrating with Xero and QuickBooks Online
Being able to have a way to have the client input their payment details for recurring payments
Quicker turn around on ACH payments.
Likelihood to Recommend
Rerun is well suited for recurring payment streams. Getting those setup is fairly easy to do and adding clients to the payment streams is pretty easy and straightforward. I wouldn't use this software if I only was doing one time payments with clients or if all of the payments were done via credit card as you can get better pricing on credit card fees elsewhere.
Our company currently uses Rerun to automatically charge our clients on a monthly basis. We mainly use it to withdraw funds directly from their business checking account to keep fees low. We do also take credit cards if the client prefers that method. This has helped us stay on top of billing and not have to worry or even think about invoicing for recurring services. Huge time saver for us and it assists with consistent even cash flow.
Pros
Easy to set up and get started.
The ability to withdrawal directly from bank accounts to save on high merchant service fees.
Ability to include a surcharge for credit cards if you desire.
Ability to set up email templates so that Rerun can automatically send emails to clients when a payment method expires. Then, the client/customer can login and update their own credentials.
Cons
Honestly, this is the only software I have used for automation of recurring payments. So far, I haven't had any issues for how I use it. Others who use it more in-depth may find areas for improvement.
Likelihood to Recommend
Rerun is great for any business that invoices or bills clients on a recurring schedule of any sort, whether that be daily, weekly, monthly, annually, and so forth. I wouldn't recommend it for businesses that just want to run a credit card now and then. This is made to assist with subscriptions, memberships, or any recurring service types. This also works well for delinquent accounts, you can get them set up on an automatic payment plan they can afford to pay down outstanding invoices.