Procare Reviews & Insights

Score9.5 out of 10

9 Reviews and Ratings

Community insights

TrustRadius Insights for Procare are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users have provided several recommendations for ProCare based on their experiences. Firstly, some users suggest exploring other options in addition to ProCare as it has many features for education support apps. Secondly, users recommend ProCare for managing account ledgers and enabling parents to check in their children at childcare centers. They also advise checking compatibility with the operating system. Users also recommend using ProCare for managing accounting, student information, and billing needs. To get the most out of ProCare, users suggest reading the handbook and watching training webinars. They find ProCare to be a simple way to streamline student information. Users also recommend comparing ProCare with Childcare CRM and taking advantage of their free trials to decide which one suits best. Some users believe that ProCare is well worth the investment and has great technical support. Finally, users recommend ProCare for anyone looking for child development software while running a childcare center.

Reviews

2 Reviews

All in One Program for Childcare

Rating: 8 out of 10

Incentivized

October 30, 2023

Use Cases and Deployment Scope

Procare manages parent notifications, communication and billing for all families at the facility. As I parent I use Procare to monitor my child's acitivities throughout the day, as well as communicate with caregivers through the messaging features. We also have auto-pay setup in Procare for weekly billing. Procare is also what is used to sign children in and out of daycare daily and all documents are housed in the Procare app as well.

Pros

Daily child sign-in/out for all guardians or authorized adults.
Messaging app functions very well.
Notifications for different types of activities can be turned on or off based on parent preference.

Cons

Cannot setup or change auto-pay settings in the app.
If multiple children are in different schools that both use Procare, you must switch schools in order to see notifications from each child.
Cannot see/control who messages go to whether they need to be see by room staff or administration.

Likelihood to Recommend

It's good for monitoring and communication, but is very clunky when it comes to billing. It's nice that all messages for a student come up in the same conversation, but it would be nice if I could send message to only Administration or only room staff and also receive notification that my message has been read.

Andrew Defever

Teacher at Big Rapids Public Schools (51-200 employees)

Vetted Review

2 years of experience

Excellent Quality, Excellent Price

Rating: 10 out of 10

Incentivized

October 28, 2023

Use Cases and Deployment Scope

Procare has allowed us to move forward in a positive way, implementing more online communication with parents. It provides easy access for parents to check in throughout the day and communicate directly with the caregivers in their child's classroom. This open communication proves to aid in the level of care we wish to provide at our center. Communication includes daily information about their child, monthly newsletters and curriculum information.

Pros

Track attendance
Accepts monetary payments
Customer service
Responding to feedback and customer suggestions

Cons

Formatting of their home screen
Changing email addresses attached to accounts (staff and parents)
Message filtering for large group messages

Likelihood to Recommend

I believe the accessibility is key. We have found Procare to be very user friendly and there are many tutorials which help you learn the ins and outs of the software. Our consultant team has continued to be helpful and check in regularly, even from a different time zone which is appreciated.

Mattie Laley

Executive Director in Corporate at Pearce 4 Kids (51-200 employees)

Vetted Review

1 year of experience