TrustRadius: an HG Insights company

ProcessMaker

Score9 out of 10

15 Reviews and Ratings

Top Performing Features

+25%

Process simulation

Evaluating model performance with real data, and optimizing

Cat avg: 8

+8%

Process designer

Web-based tool for creating and customizing web process models

Cat avg: 9.2

+11%

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Cat avg: 9

+22%

Form builder

Integrated form design tool

Cat avg: 7.9

Worst Performing Features

+18%

Business rules engine

Business rules engine allows non developers to change business logic in a model

Cat avg: 6.8

+6%

Process player

Step-by-step analysis of model to validate business rules

Cat avg: 8.5

+20%

Model execution

Ability to execute model and build code without programming skills

Cat avg: 7.5

ProcessMaker Features from Reviews

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

9.3+7%
  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

    Category average: 9

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

    Category average: 8.4

  • Custom reports

    Users can create custom reports.

    Category average: 8.6

Process Engine

Designing and building process models

9.2+14%
  • Process designer

    Web-based tool for creating and customizing web process models

    Category average: 9.2

  • Process simulation

    Evaluating model performance with real data, and optimizing

    Category average: 8

  • Business rules engine

    Business rules engine allows non developers to change business logic in a model

    Category average: 6.8

  • SOA support

    Support for reusable services to be built into process design

    Category average: 8.8

  • Process player

    Step-by-step analysis of model to validate business rules

    Category average: 8.5

  • Form builder

    Integrated form design tool

    Category average: 7.9

  • Model execution

    Ability to execute model and build code without programming skills

    Category average: 7.5

ProcessMaker Features from the Vendor

Process Engine

Vendor-contributed
  • Process designer

    Web-based tool for creating and customizing web process models

  • Process simulation

    Evaluating model performance with real data, and optimizing

  • Business rules engine

    Business rules engine allows non developers to change business logic in a model

  • SOA support

    Support for reusable services to be built into process design

  • Process player

    Step-by-step analysis of model to validate business rules

  • Form builder

    Integrated form design tool

  • Model execution

    Ability to execute model and build code without programming skills

Business Process Automation

Vendor-contributed
  • Business Process Modeling

    The product supports business process diagramming and modeling with tools and standards such as BPMN.

  • Decision Modeling

    The product supports decision modeling and automation using standards like DMN.

  • Code-Based Automation

    The product supports code-based process automation in a variety of programming languages.

  • No-Code Automation

    The product allows complex process automation without requiring coding knowledge.

Reporting & Analytics

Vendor-contributed
  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

  • Custom reports

    Users can create custom reports.

Customization

Vendor-contributed
  • API for custom integration

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.