IPACS (Integrated Performance Audit and Compliance Software) is a SaaS compliance management software that is free to implement, managed by Provana and customized to the user's needs. IPACS compliance management system automates and centralizes key compliance tasks to help ensure businesses adhere to industry regulations and state and client requirements.

IPACS® compliance management system's modular design allows users to adopt the functionality desired then add on more as needed. That a la carte approach, combined with free implementation, makes it possible for any size business to get enterprise-grade technology – and without the need for IT infrastructure and staff.

Policies And Procedures

Manage policies and procedures in a central location with automated version control and online approval, saving more than 30% of the time. Present employees with the latest versions of documents, notify them of changes and track their acknowledgments.

Training And Testing

Automate the administration of compliance training and testing through customized test schedules and in-platform testing. Prebuilt reports automatically notify users of lapsed certifications, delinquent users and test scores. Automated scoring saves hours each quarter.

Audit And Compliance

Manage internal and external audit calendars in a central location and create automated alerts to inform users of upcoming audit milestones. Users can also track nonconformities and take corrective actions to demonstrate a remediation process.

Vendor Management

Create customized compliance documentation requirements for third-party vendors, complete with automated alerts for missing or expiring documents. Users can also set up third-party vendor audits with alerts for upcoming audit milestones.

Complaint Management

Customizable complaint logs allow users to track and manage consumer feedback in a centralized online location to ensure timely resolution. Analytics offers insights to identify trends, improve issue resolution and reduce complaints.

Business Continuity Plan Management

Create and deploy a business continuity plan with clear ownership and better awareness of tasks across the entire organization. Print and test plans to help identify oversights and gaps with the IPACS ®’compliance management system.

Licensing and Insurance

Find out what information is required when applying for a new license. Eliminate the need of using multiple spreadsheets and track License & Insurance details online and be notified of any expiring documents.

Analytics

Insights on complaints and internal audits to track compliance trends and take remedial actions. Custom reporting is available with real time feed from Consumer Finance Protection Bureau (CFPB)

Additional features and advantages, as presented by the vendor, include:

Tailor-made for credit and collection industry based on CFPB framework with extensive workflows that have been refined for more than a decade.
Automates and centralizes key compliance tasks to help ensure the user's business adheres to industry regulations and state or client requirements
An integrated platform that combines AI, ML, and OCR technologies to support a seamless customer experience
An added layer of human support (where automation is not possible)

Provana IPACS

What is Provana IPACS?

Categories & Use Cases