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PubMatic Reviews & Insights

Score5 out of 10

4 Reviews and Ratings

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Community insights

TrustRadius Insights for PubMatic are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy Navigation: Users have consistently found the software to be easy to navigate and move around in, praising its intuitive design. This positive feedback speaks highly of the company's commitment to improving user experience.

Valuable Functionalities: Reviewers have expressed their appreciation for the workflow automation feature and real-time analytics aspect of the software, considering them valuable functionalities that enhance their business operations.

Quality Supply Relationships: Multiple users have highlighted the platform's ability to provide quality supply relationships. They have mentioned that it offers a wide variety of connections that would be difficult for individual companies to establish on their own. This allows advertisers to reach multiple channels through a single relationship, maximizing their outreach potential.

PubMatic Reviews

1 Review

PubMatic Plummet

Rating: 5 out of 10

Use Cases and Deployment Scope

We are currently not using PubMatic anymore because of the awful experience that we had. When we were using it we were in a beta version that PubMatic clearly didn't bother to learn or understand fully before opening it up to our company. We were using them for two different things, programmatic and a form of reach extension called PubConnect. They had extremely limited capabilities on all aspects of the product and even worse communication skills. This was only used in one part of the company, and didn't last very long before we cut the cord. It caused more problems than it was supposed to fix.

Cons

  • Communication is key and PubMatic really needs to improve the way they speak to clients and their response time on emails and the time lapse between communication. Turn around time needs to improve. Simple requests like forecasting should not take weeks to turn around.
  • Understanding their product before making it available to a huge organization. Don't use companies as guinea pigs when the product isn't even working. Understand what your client expects from you from the very beginning.
  • Don't place blame where blame isn't warranted.
  • Knowing the terminology you're speaking about well before you have a conference call.

Likelihood to Recommend

Do not go with PubMatic -- every aspect of their company needs to improve and be tested on a higher scale for companies and organizations to be happy with their work. They need to listen to what clients are telling them to be able to improve their day to day functions.
VU
Verified User
Analyst in Marketing (51-200 employees)
Vetted Review
PubMatic
1 year of experience