QAD Digital Commerce

QAD Digital Commerce is a cloud-based solution for e-commerce and marketing automation. It supports B2B and B2C businesses in a range of industries, including wholesalers, distributors, manufacturers and industrial companies. It aims to help users

• Digitally transform a business and drive sales growth without additional personnel

• Build resilience into the supply chain by creating multiple sales channels, removing single points of failure

• Increase sales and improve customer retention by offering an outstanding online customer experience

• Improve customer service by providing up to the minute inventory status right from a connected ERP

• Automate processes with 24/7 quoting, ordering, billing and shipment status available to customers

• Allow customers to purchase directly through their procurement systems

• Manage e-commerce initiatives including email marketing, lead nurturing, and marketing automation

QAD Digital Commerce manages the complexity of selling products online and managing customers, inventory, shipments and invoices. In addition, QAD Digital Commerce offers CRM, email marketing, marketing automation, lead nurturing, product reviews, loyalty program, punch-out integration, single sign-on, online catalog, quoting, private and public content, and inventory.

• Simplified buying experience with up-to-date catalogs, automatic pricing and inventory availability for easier customer ordering

• Available on any device for access anytime, anywhere, providing global reach without adding costs

• Built-in upsell and cross-sell to increase sales volume

• Advanced search and predictive search to connect shoppers with relevant products quickly

• Promotion management by region and territory including coupon codes, sales tags, countdown timer, gift card, buy one/get one and more to increase sales

• Pricing and payment terms by customer and by customer group to improve accuracy and accelerate cash flow

• Integration with ERP systems, major shipping companies, taxes, payment processors and more to rapidly process orders, shipments and payments

• Smart reorder form and one click add-to-cart for easier customer ordering

• Personalized business workflow to help acquire and serve larger customers

• Order management from multiple channels and multiple branding sources for consistent customer experience

• Full support for punch-out catalog integration and eQuoting, with QAD Adaptive ERP and others to facilitate procurement

• Expertise and complete support for custom apparel/uniforms and promotional products to simplify a complex business process

• Advanced products configurator, including specialized apparel layout

• Pricing for selected product configuration

• Aggregated total pricing that includes additional services, taxes and shipping costs (i.e., from decorator or embellishment provider)

• One-step proofing process

• Automated quote generation, processing, and approval process, with easy conversion from quote to order

• Supplier management and drop shipping, including automating order sorting into different POs

• Digital signature integration with Adobe EchoSign to further automate your business workflow, including condition of purchase and more

• Sales rep automation with sales presentation and PDF catalog builder tools to support traditional selling channels

• Configurable tools to accomodate any B2B or B2C business model