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Quadient Inspire

Score8.6 out of 10

43 Reviews and Ratings

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Community insights

TrustRadius Insights for Quadient Inspire are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive User Interface: Users have found Quadient Inspire to have an intuitive user interface, allowing them to easily navigate and perform tasks efficiently. Several reviewers mentioned that the user interface is well-designed and easy to understand.

Helpful Customer Support: Many users have praised the customer support provided by Quadient Inspire. They appreciate the responsiveness of the support team and their willingness to help with any issues or questions that arise. Reviewers have reported positive experiences when interacting with the company's support staff.

Flexible Implementation: The flexibility of Quadient Inspire's product implementation has been highly valued by users. It allows for customization according to specific requirements, enabling businesses to tailor the software to their unique needs. Some users mentioned that this flexibility sets it apart from other similar solutions in the market.

Reviews

35 Reviews

Detailed review on Quadient Inspire

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

I am a Quadient developer. I use Quadient Inspire to create forms in a billable project. Quadient Inspire helps to make templates which can be reused according to the business requirements, so we need not to create whole forms again and again, thus Quadient Inspire improves the reusability aspect of our work. The scope of my use case is limited to creation of forms/templates inside Quadient Inspire.

Pros

  • Helps in creating consistent content
  • Improves the reusability of the content
  • Helps companies to remain compliant with the govt. regulations
  • Omni-channel communication is possible through Quadient Inspire

Cons

  • There should be an easier way to create bullet points paragraph style
  • If a same element is dragged in a layout in multiple places, and we want to change the positioning of the element from one place, the positioning of all the elements gets changed instead
  • In Interactive, we cannot choose to create a table with more than 20 rows. If we want to, we need to first create a 20 row table and then manually add rows into it
  • There should be a functionality in which Interactive or Designer suggests the table style after scanning a photo/jpg file of the mockup form

Likelihood to Recommend

Scenarios where Quadient Inspire is well suited - When we want to create some content which can be reused, as we create blocks in Quadient which has some data in it, and these blocks can be reused. When we want to create consistent content and want to deliver it through omni-channel medium in large volume, as Quadient Inspire makes delivery of large volume communications possible, and it does so in mere seconds. Scenarios where Quadient Inspire is less appropriate - sometimes it feels like editing in a Word document is easier than Quadient Inspire, e.g., when we need to add bullet points in the content.
Rishabh Jain
Associate Staff Consultant in Information Technology at Nagarro (10,001+ employees)
Vetted Review
Reseller
Quadient Inspire
4 years of experience

Quadient Inspire for solutions to your problems.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Quadient Inspire to create highly personalized color and b/w pieces for our clients. These become part of larger campaigns providing information to consumers. Their software works with all major inkjet and digital printers. It supports all major formats with the flexibility to complete everything we ask of it. The feature set within the software has no comparison within the direct mail and fulfillment industry.

Pros

  • Handles massive quantities of data
  • Endless coding possibilities and variable options
  • Quickly and efficiently creates production files
  • Awesome end user development and training options
  • Support group knows the software. Frequently answers requests same day

Cons

  • As they are the best and they know it, the software is pricey
  • Software is complex. That is both good and bad, without training you cannot use it.

Likelihood to Recommend

Quadient Inspire is well suited to complex processes and requests. It is very well designed software which includes numerous plug in options for ease of use with other software. They have built in security functions to protect intellectual property and prohibit unauthorized changes. This software is great for people who need control and large feature sets or work with quantities in the millions. Of course, it also works fine on smaller projects.

Where it would be overkill is for environments which only need simple variable pieces. Just setting up an address block? If this is your regular job, this software is excessive.
Eric Langer
Data Programmer in Professional Services at SG360°, a Segerdahl company (501-1000 employees)
Vetted Review
Quadient Inspire
15 years of experience

Thoughts from a guy "in the trenches"

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Inspire all day, every day. From basic names and addresses on postcards to complex campaigns with highly customized documents and procedures. The slow speeds of other applications are one problem that Inspire handles very well for us - it's really fast. The ability to connect into a database is another great advantage. A more general response is how robust this platform is. It handles every challenge we throw at it, and we recognize we're only using a small fraction of what the software has to offer.

Pros

  • Extensive data manipulation
  • Easy to configure output for multiple devices, both print and electronic)
  • Great logging of processes so you can trouble shoot problems quickly.

Cons

  • There are some UI issues we hoped would be resolved in R15 that weren't, it would be great to see those resolved.
  • Seems to struggle to run smoothly on the Mac platforms.
  • We have a "sheet backgrounder" module, would LOVE a sheet foregrounder one. We have work arounds but would love to do that natively.

Likelihood to Recommend

We do use it for smaller jobs, and it feels a little bit like an overkill, so management asks us if we're using the right tool for the job. It's a valid question.
Eric Farnsworth
Variable Data Designer in Professional Services at Sun Print Solutions (51-200 employees)
Vetted Review
Quadient Inspire
9 years of experience

Amazing Workhorse

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use Quadient Inspire all day, every day. It allows me to create extremely complex variable documents for high speed printing and emails. We take data sent by the customer and take their requirements and turn that into a printed piece or an HTML.

Pros

  • Manipulate data
  • Merge data into documents
  • Allow variable text

Cons

  • Ability to export a report of scripts and variable flows in a simple format (not xml)

Likelihood to Recommend

Well suited for creating high speed variable printing documents and emails. The scope of the types of documents is limitless: marketing postcards, brochures, letters, statements, books, invoices, product sheets, emails, text messages, etc.
Verified User
Employee in Information Technology (51-200 employees)
Vetted Review
Quadient Inspire
12 years of experience

Quadient Inspire, top of the class in customer communications

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I currently use Quadient Inspire Designer and Inspire Automation to securely create some of the worlds most complex and confidential documents. This is both on an ADHOC basis (just designer) and repeated automated work (Designer and Automation combined). This is the best on the market that we have used at achieving both of these goals.

Pros

  • Easy to use document composition modules
  • Scripting module for more advanced user needs
  • University of users and employees of Quadient to assist
  • Powerful processing
  • Great for both physical and dynamic communications

Cons

  • The occasional endless loop crash (Probably more to do with my coding than the software though)

Likelihood to Recommend

Quadient Inspire is suited anywhere that creates and distributes any type of content out to the public. This can either be physical documents or via dynamic communications. This software will revolutionise the way that you engage your customer base. The software while fairly user friendly will need some experience in the software or some training at the beginning.
David Adams
Head of Print Programming in Information Technology at A1 Security Print (51-200 employees)
Vetted Review
Quadient Inspire
7 years of experience

Quadient - Powerfull CCM Tool

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

In our organization, We are currently using Quadient Inspire Designer, Inspire Content Manager, Inspire Interactive and Inspire Scaler in our projects. Now a days in the market Quadient is one of the most reliable CCM applications. By using Quadient Inspire products we can deliver paper-based, e-mail-based and digital-based communication to customers.

Pros

  • Contact customers via their choice of channel.
  • Personalise customer communications.
  • Can be ahead in CCM technology.

Cons

  • So far everything is seems fine with Quadient products.
  • They should include easy migration with all other technology.
  • They should include features to rename all the layout objects automatically as per the context of the respective project.

Likelihood to Recommend

I have developed very simply one-page letters with Quadient Inspire products as well as complex booklets of 200 to 300 pages. I personally feel that by using Quadient products we can give personalized output to our customers. Through Quadient products, I have always been able to solve any type of CCM problem.
Naveen Bhatt
Senior Software Engineer (Quadient Developer) in Information Technology at Tech Mahindra (10,001+ employees)
Vetted Review
Quadient Inspire
5 years of experience

Quadient Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Quadient Inspire for print, email, and online communication of marketing, statement, notification, and regulatory compliance documents and information. We send millions of communication annually, from thousands of internal sources. Inspire helps us to unify these communications into one platform and interface, and allows us to efficiently manage these communications.

Pros

  • Support
  • User friendly

Cons

  • The way you're going is fine keep facing the same.
  • If possible try to reduce the license cost it will help for small companies.

Likelihood to Recommend

We use Quadient Inspire for print, email, and online communication of marketing, statement, notification, and regulatory compliance documents and information. We send millions of communication annually, from thousands of internal sources. Inspire helps us to unify these communications into one platform and interface, and allows us to efficiently manage these communications.
VamsiKrushna Koppuravuri
Consultant in Information Technology at Capgemini (10,001+ employees)
Vetted Review
Quadient Inspire
3 years of experience

Inspire can do that

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Quadient Inspire for print, email, and online communication of marketing, statement, notification, and regulatory compliance documents and information. We send millions of communication annually, from thousands of internal sources. Inspire helps us to unify these communications into one platform and interface, and allows us to efficiently manage these communications.

Pros

  • Rationalizing data from different input sources.
  • Powerful programming allowing for flexible and innovative solutions.
  • Rapid development and testing.
  • Seamless deployment into production.
  • SDL management via ICM.

Cons

  • Support of legacy print systems could be easier.
  • More examples and built solutions on Exchange.
  • Developer licenses so individuals can learn outside of a company.

Likelihood to Recommend

Well suited for: Fast migration from other platforms/solutions, the rapid development of net new work. It handles complex data and complex communications well. Not particularly well suited for development by new users, there is a learning curve.
Tim Patterson
Software Engineer in Information Technology at Fidelity Investments (10,001+ employees)
Vetted Review
Quadient Inspire
12 years of experience

No Need for a Map for Your Journey With Quadient Inspire

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

The suite of [Quadient] Inspire consists of Content Manager, Designer, Interactive, and Scaler. Certified Inspire Designer developers create master templates and other form/document types in addition to developing Scaler workflows for production processing. The master templates created by the developers are made available through Content Manager to Business Authors at various Lines of Business for enhancing with additional content in the Inspire Interactive environment.

Pros

  • CCM
  • Version control
  • Output channel agnostic
  • Omnichannel communication

Cons

  • Enhancing the interactive experience
  • Improvement to the level one support process

Likelihood to Recommend

Each player (vendor) in the CCM space has a certain feature where they are a great fit for an organization. With Quadient Inspire's suite of CCM solutions, those features other vendors specialize in, are included. Minimal need for having a plethora of document management solutions in an organization.
Verified User
Technician in Corporate (10,001+ employees)
Vetted Review
Quadient Inspire
6 years of experience

Quadient gives me the power to deliver!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Quadient Inspire throughout our organisation by a number of teams, from our studio, transactional teams, internal systems dev, my team's Professional Services, as well with some of our proprietary systems. We use it to deliver dynamic solutions to our clients challenges and needs. It gives us the power to deliver projects that our competitors can’t deliver within our agile timeframes and complexity.

Pros

  • Data processing, you can do things quicker and safer than with other tools
  • Dynamic content, the ability to drive complex dynamic documents completely data driven
  • Produce multi channel communications such as DM, emails, notifications, micro sites and SMS
  • Integration with other systems and tools such as Salesforce & Litmus

Cons

  • The HTML module isn’t the easiest to use so my development is often twinned with Dreamweaver
  • Designers pixel units don’t stack up with Dreamweaver so it’s takes a little calculation to get your desired HTML look and feel if using layout module
  • More free training especially for new users

Likelihood to Recommend

Any document and data composition it’s great for and perfect, for HTML development not so great, but you can circumnavigate that by doing your development in other tools until you need to work on your variable HTML content
Max Nyirenda
Professional Services Developer in Information Technology at Go Inspire Group (501-1000 employees)
Vetted Review
Quadient Inspire
5 years of experience