Quantum Workplace Engagement Surveys and Pulses

Score9.2 out of 10

14 Reviews and Ratings

Community insights

TrustRadius Insights for Quantum Workplace Engagement Surveys and Pulses are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy-to-read reporting: Users have found the Quantum reporting feature to be easy to read and great for presenting to upper management. Many reviewers appreciate the clear and concise nature of the reports, which make it simple to convey important data and insights.

Customizable software: The customizable nature of the software was appreciated by users, as it allowed them to tailor it to their organization's needs. Several users mentioned that being able to customize the software helped them align it with their specific requirements and implement a solution that best suited their organization.

User-friendly interface: The user interface of the software was praised for being very user-friendly, making it easy for employees to complete engagement surveys. Multiple reviewers highlighted how intuitive and straightforward the interface is, enabling a seamless experience for both administrators and participants.

Reviews

11 Reviews

Quantum Engages at ALL Levels!

Rating: 10 out of 10

Incentivized

January 8, 2021

Use Cases and Deployment Scope

We used the Quantum Workplace and Engagement Survey to help us be selected as a Best Places to Work. The survey allowed us to gain feedback from every team member across the organization so that we could learn the things they like about us and the things they think we can do better. The feedback has helped us develop better benefit programs and improve overall retention.

Pros

The survey is EASY to use.
Their staff are extremely responsive to questions.
The feedback and data are easy to understand.

Cons

I would encourage being more up front with the different cost options.
I really do not know of anything else that needs improvement.

Likelihood to Recommend

I have used the surveys across a couple different organizations and they are easy to use regardless of the level of team member or level of education. Accessing the surveys is also very easy as many in our current organization use their cell phones for access. When I asked them for feedback on the survey, they stated it was very easy to do and did not take too much time to provide feedback.

Verified User

Director in Human Resources (201-500 employees)

Vetted Review

4 years of experience

First time was free--but I will definitely purchase in the future!

Rating: 9 out of 10

Incentivized

September 14, 2017

Use Cases and Deployment Scope

We used Quantum through our local Chamber of Commerce to survey employee engagement. While we utilized the version provided for us for free, there were other services Quantum provided for an upcharge. The survey was used for our Alabama location only (because it was through that local chamber) and the software was really good. If I had had the budget to purchase the other services I would have. Even the no cost version had great reporting that gave us really good feedback for our engagement survey.

Pros

Quantum reporting was really easy to read and great for presenting to upper management.
They also offered some great additional resources for an upcharge.
This software is customizable to your organization, which is great.
This software was very user-friendly for my employees completing the engagement survey.

Cons

Some of the items that were available at an additional charge would have been great to use at a lesser cost.
The results were broken out into categories, which was great. However for a small company it can be a little too detailed. Because our sample pool is small compared to a large company-I thought our results were not truly reflective of our culture.

Likelihood to Recommend

Overall I really liked what Quantum had to offer. The reports were my favorite part because they were easy to read and present to senior management.

Because our sample was low, if one person marked a question low then it dropped our numbers significantly. I don't think the data was normalized--and that might have helped.

Julie Mathis, PHR, SHRM-CP

Human Resources Manager in Human Resources at Futaba Corporation of America (51-200 employees)

Vetted Review

1 year of experience

View profile

An Engaging, Engagement Survey!

Rating: 10 out of 10

Incentivized

October 29, 2015

Use Cases and Deployment Scope

We use the traditional survey to measure engagement across the company and to obtain valuable feedback from our employees. Meritrust believes engaged employees drive our business results and we want to know more about how we continue to maintain employee advocacy and effort. Feedback from our associates contained in the survey has been the impetus for a number of enhanced communication and employee development initiatives. At Meritrust we consider our engagement score a measurement of leadership. The score is incorporated into our performance scorecard and engagement action plans remain a focus throughout the year.

Pros

Quantum Workplace associates have an organized process in place, documenting the timeline, assigning responsibilities and ensuring the survey content is accurate and ready to go by the deadline. They keep me organized from planning stages to generating result reports.
The suggested articles regarding communication strategies for announcing the survey and developing the invitation have been invaluable. Their templates walk you through a good invite, a better and a best invite. And, they don't stop with how to communicate results...Quantum Workplace guides you through a communication strategy that can be used throughout the year to keep a continued focus on engagement initiatives.
Quantum Workplace provides a high level, but thorough executive summary that has been key to supporting my efforts in presenting our results information to our senior leadership team. And because my Quantum Workplace contacts review it with me first I am provided with talking points that make my presentation more informative and effective.
Every individual I have worked with at Quantum Workplace has been knowledgeable and a pleasure to work with. I sometimes find myself calling them with other types of questions about employee retention or performance because I have found them to be so helpful.

Cons

I mentioned this to them after our last survey. The first year we did the survey the Quantum Workplace site provided us with detailed information on creating improvement plans, questions for employee focus groups and best practice information. While the site still provides information on creating an action plan, they removed the other information and haven't offered any new tips in the past two years. I would like to see them bring this back and update it each year so it is fresh and provides usable action items.

Likelihood to Recommend

Ask for references (they have many) and for examples of how these companies have been able to improve engagement using the survey information. Be sure to check with your IT department as well to ensure accessibility to the surveys. The survey is easy to initiate and the reporting mechanisms are robust.

Verified User

Director in Human Resources (201-500 employees)

Vetted Review

4 years of experience

Quantum Surveys Path to Improved Engagement

Rating: 10 out of 10

Incentivized

October 27, 2015

Use Cases and Deployment Scope

It is being used by the entire organization globally and is being used to identify areas where the company can improve its overall engagement with employees. Current areas of focus for us are change management, professional development and communication. It has been in place since 2013 and we have done a pulse survey as well. We have seen our scores increase each year past the target since we began using it.

Pros

User interface and ease of access from the Internet
Reporting and report outputs
Ability to slice data
Ability to customize questions asked in addition to standard

Cons

More reporting options for slicing data
Make PDF and Excel output files look the same

Likelihood to Recommend

I have used it at three companies and it is excellent.

James Musia

Manager, HRIS, Compensation & Benefits in Human Resources at InterGen (501-1000 employees)

Vetted Review

7 years of experience

Quantum Workplace Surveys can drive ROI

Rating: 10 out of 10

Incentivized

October 26, 2015

Use Cases and Deployment Scope

Rybovich uses the TeamPulse survey process on an annual cycle. The data collected is a key benchmark to steer our employee engagement priorities corporately, and helps steer operational and employee relations initiatives at the departmental level. This survey is the cornerstone of all our other leadership development efforts, in pursuit of the "Servant Leader" model.

Pros

Well designed content. The questions are clear and relevant to various employee audiences.
Powerful reporting that line managers can understand.
Action planning recommendations are valid and practical.

Cons

Translation of non-English survey responses would make the anecdotal reporting even better.

Likelihood to Recommend

The survey suite only adds value when the entire senior leadership suite embraces the data and follow up management that is required of any employee survey.

Brian Fraser

Vice President Administration - Chief Learning Officer in Corporate at Rybovich (201-500 employees)

Vetted Review

8 years of experience

Quantum Workplace Surveys

Rating: 8 out of 10

Incentivized

October 26, 2015

Use Cases and Deployment Scope

We used Quantum Workplace's Engagement Survey with a small sample of our employees in order to determine our level of engagement and the engagement drivers we need to focus on. We then used the results to make various business decisions. The data itself has also helped us get buy in for various initiatives.

Pros

Various formats for easy and effective administration.
Robust and easy to use dashboards.

Cons

Being sure that they can be flexible enough to meet the needs of a business that is constantly changing.

Likelihood to Recommend

I think the survey would work for any type of scenario where a company is truly wanting to measure engagement. The survey can be tailored to tap into various things the organization might want to assess, which is a big benefit.

Sarah Lofink

Organization Development Program Manager in Human Resources at Hussmann (1001-5000 employees)

Vetted Review

1 year of experience

Quantum Workplace's TeamPulse Engagement Survey Does the Job

Rating: 9 out of 10

Incentivized

October 26, 2015

Use Cases and Deployment Scope

We use the Quantum Workplace TeamPulse engagement survey for the entire organization. I brought the survey to Amida Care as its first ever employee engagement survey tool in 2014. We learned quite a bit about ourselves via TeamPulse and have been working on areas of concern that came to light or were confirmed by the survey results. We also were able to insert some custom questions to dig a bit deeper into one area of interest, which was very helpful.

Pros

This tool allows us to drill down into departments to get an in-depth feel for the culture in each work group. This is all done while maintaining true anonymity for participants, which is always a staff fear.
Although we did not make good use of it, TeamPulse includes an online action planning tool that allows department management to work with their teams on the results, drill into the real meaning of those results on a department level, and jointly build action plans that can be tracked in the tool.
The analysis of the global results by the pros at Quantum Workplace produced an excellent executive overview of the results on an overall and department, job level, tenure and age basis. That analysis and the presentation delivered by Quantum Workplace was exactly what we needed for our leadership team that was new to the engagement survey game.
Possibly the best feature of Quantum Workplace's engagement survey tool is the statistically significant comparative data from other organizations of similar size, location, type of business, etc. The info has far more value when we are able to see where we stand in relation to other organizations, including some of Quantum Workplace's high performing participants.

Cons

It might have this and we didn't realize or figure it out, but if the Action Plan tool pinged managers on a regular basis with reminders and also copied those to the executives or HR, it might generate more effort from the department level.
Some phrasing of the questions allowed too much variability in interpretation. This was particularly evident in the phrase: 'the leaders of Amida Care.' Reviewing the responses to those questions gave too many executives and department heads an easy out when low scores were present. They could 'believe' that their employees were referencing the CEO and top execs. On the other hand, top execs could look at those questions as referencing department heads. We will be pushing for more specificity while remaining capable of comparing to Quantum Workplace's vast results data.

Likelihood to Recommend

What tools do you recommend for your clients to use when evaluating the results of your engagement survey?

How many organizations and employees do you survey each year and are they all surveyed with a set of consistent questions that can be used for comparative purposes?

What kind of assistance will you provide for interpretation of results and building of action plans?

Jim Morrill

Vice President of Human Resources in Human Resources at Amida Care (51-200 employees)

Vetted Review

3 years of experience

Improve your organization engagement

Rating: 10 out of 10

Incentivized

October 23, 2015

Use Cases and Deployment Scope

We are using the survey information collected across our entire organization. This has helped us determine the levels of engagement for our entire company as well as each department. This has helped us either confirm some of our thoughts of where the engagement levels are/were. This has also brought some new insights to our engagement levels that we were unaware of.

Pros

Provide detailed information for the entire organization engagement levels.
Allows you to break down the engagement levels by each department within your company.
Lets you create many different reports to help guide you to making action items you will work on to improve your workplace.

Cons

Making more recommendations on action items that you can work on and how you can roll them out in your company.
Instead of giving you all of the suggestions when you look for ways to use your action items they could make it to where the ones that are related to the actions items are the only ones that appear.

Likelihood to Recommend

This is well suited to give you a guideline of where your company is at and areas that can improve upon. This was our first year so I believe when we continue to use this it will show areas that we can still improve upon and areas that we have improved upon.

Mark Russell

Employee Engagement Manager in Human Resources at Millard Lumber Inc. (201-500 employees)

Vetted Review

1 year of experience

Why Quantum Workplace?? Why not??? They rock!

Rating: 9 out of 10

Incentivized

October 23, 2015

Use Cases and Deployment Scope

We use their engagement surveys across our entire organization to check the general levels of employee satisfaction/engagement. We look at Communication, Leadership, Overall Job Satisfaction, Member Focus, Performance & Values and measure the year-over-year progress (or lack of).

Pros

The results are published in easy-to-read and understand charts and graphs.
The results are tabulated for year-over-year results.
You can drill down to individual departments.

Cons

None known...

Likelihood to Recommend

Ease of administration is very important as well as understanding the results. Also, first time companies may need help in selecting the pertinent questions to be able to get the legitimate engagement issues. Quantum Workplace is great at helping with those questions.

Gavin Gillette

SVP - Administration in Human Resources at First Financial Credit Union (201-500 employees)

Vetted Review

3 years of experience

Quantum Workplace...Don't Think Twice!

Rating: 10 out of 10

Incentivized

October 23, 2015

Use Cases and Deployment Scope

We are currently using Quantum Workplace to measure engagement across the enterprise. Tool use is decentralized, so our managers have access to the reporting site for detailed analysis and follow-up. Our partnership with Quantum Workplace enables us to poll perceptions and identify specific areas where our culture goals are being met and vice-versa.

Pros

The reporting suite is best in class. The available reports enable managers to pull something high-level and easy to digest while at the same time providing robust filtering/slicing options to get down to a granular analysis of engagement. The available tools are set in a very modern and intuitive UI.
Customer support with Quantum Workplace is great. The team over there is flexible and seems to care about the client's needs.

Cons

I'm not often in a position to do this, but I really can't say much...every single time something concerning has come up (which is natural with a new relationship) our dedicated account managers have stepped in to quickly resolve.

Likelihood to Recommend

This solution is well suited for all engagement survey applications. How you decide to implement the tool and your survey process depends on your organizational objectives and experience with this sort of program. Either way, the solution itself can be implemented to meet all audience needs.

Bulmaro Farias

Corporate Director, Talent in Human Resources at Evolution Hospitality (1001-5000 employees)

Vetted Review

1 year of experience

View profile

Loading Reviews List....

Quantum Workplace's TeamPulse Engagement Survey Does the Job

Rating: 9 out of 10

Incentivized

October 26, 2015

Use Cases and Deployment Scope

Pros

This tool allows us to drill down into departments to get an in-depth feel for the culture in each work group. This is all done while maintaining true anonymity for participants, which is always a staff fear.
Although we did not make good use of it, TeamPulse includes an online action planning tool that allows department management to work with their teams on the results, drill into the real meaning of those results on a department level, and jointly build action plans that can be tracked in the tool.
The analysis of the global results by the pros at Quantum Workplace produced an excellent executive overview of the results on an overall and department, job level, tenure and age basis. That analysis and the presentation delivered by Quantum Workplace was exactly what we needed for our leadership team that was new to the engagement survey game.
Possibly the best feature of Quantum Workplace's engagement survey tool is the statistically significant comparative data from other organizations of similar size, location, type of business, etc. The info has far more value when we are able to see where we stand in relation to other organizations, including some of Quantum Workplace's high performing participants.

Cons

It might have this and we didn't realize or figure it out, but if the Action Plan tool pinged managers on a regular basis with reminders and also copied those to the executives or HR, it might generate more effort from the department level.
Some phrasing of the questions allowed too much variability in interpretation. This was particularly evident in the phrase: 'the leaders of Amida Care.' Reviewing the responses to those questions gave too many executives and department heads an easy out when low scores were present. They could 'believe' that their employees were referencing the CEO and top execs. On the other hand, top execs could look at those questions as referencing department heads. We will be pushing for more specificity while remaining capable of comparing to Quantum Workplace's vast results data.

Likelihood to Recommend

What tools do you recommend for your clients to use when evaluating the results of your engagement survey?

How many organizations and employees do you survey each year and are they all surveyed with a set of consistent questions that can be used for comparative purposes?

What kind of assistance will you provide for interpretation of results and building of action plans?

Jim Morrill

Vice President of Human Resources in Human Resources at Amida Care (51-200 employees)

Vetted Review

3 years of experience