TrustRadius Insights for Radmin Remote Administrator are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Stable and fast connection: Many users have praised Radmin for its stable and quick connection, allowing them to effectively manage systems by IP or computer name. They have found the connection provided by Radmin to be very reliable and responsive, ensuring smooth remote access.
Scalability and widespread usage: Numerous reviewers mentioned that Radmin is used internally across 37 office locations on more than 1500 computers, indicating its scalability and widespread adoption. This showcases the platform's ability to handle a large number of users and devices, making it suitable for organizations of various sizes.
Integration capabilities with Active Directory: Users appreciate the ability to control access through Active Directory, highlighting Radmin's seamless integration capabilities. This allows them to easily manage user permissions and ensure secure remote access, enhancing overall system security.
Secure remote access for IT Staff to network devices is a basic requirement for administration. We use both Microsoft RDP and Radmin for that effort. We have use cases for the use of both, but the primary reason we use Radmin is that it allows IT staff to access users computers without the need to end/suspend their active session. I believe Microsoft has recently released a shadow feature that allows this now, but we still use Radmin as our go to the corporate user network administration.
Pros
Remote access use and speed is good
Remote access allowing multiple sessions
Remote access logs are easily accessible
AES256-bit encryption
Cons
More detailed log information for security investigations
Securing access to logs
Prefer company ownership to NOT be Russian based
Likelihood to Recommend
Basic network administration for unclassified systems is appropriate. I would never use it in a secure/classified environment based on its company ownership. We do not use the current version 3, so any improvements made may not be addressed in this review.
VU
Verified User
Manager in Information Technology (1001-5000 employees)
During Covid period we had to install on our employees notebook a lot of software for allow them to work naturally also from their homes. I frequently found that some colleagues had problems using the vpn client, so I solved it by connecting individually on each machine using Radmin to proceed with an interactive training
Pros
Easy list of clients
Easy to use for end users
No external VPN connection required
Cons
Connection speed to improve
Infrequent but existing disconnections
None
Likelihood to Recommend
If a colleague who works from home experiences connection problems with the VPN client and remote windows desktop with Radmin, it is possible to connect to the machine without any authorization from the end user and proceed with the configuration/installation of the valid applications for connecting to the remote desktop of the his work computer
This tool is excellent for remote connection to several computers and it can be used to provide quality support to customers. One of the excellent advantages it offers is that it saves the connection information for future connections. It also allows to modify or delete the data of the connections that have been made. It is a very easy to use software, it does not require much special knowledge. It provides security in the connection between teams, and it is very fast and trustworthy.
Pros
It allows you to add equipment to connect to it
It allows you to save the information of the connected equipment
It allows you to eliminate equipment or modify the information of the same ones if it has changed
Cons
Slow or intermittent connectivity if there is no good communication link between connected equipment
They could add functionality so that the user of the tool can take full control of the equipment when changing users
Provide more detailed information about the user that makes the remote connection to the computer
Likelihood to Recommend
Excellent working tool for remote connection between computers. Allows you to work with your customers remotely and provide quality support, and allows the simultaneous connection of several computers. Aso saves the information of connections made for future connections, as well as allows you to eliminate or modify the data of the connections that have been made.