#1 most frequent
United States of America
93.8%15 installations of 16
ReadyTalk (Discontinued)
18 Reviews and Ratings
What is ReadyTalk (Discontinued)?
From PGi, ReadyTalk is a web conferencing solution that has been discontinued. PGi's replaced the solution with GlobalMeet Collaboration... which is now also discontinued.
Categories & Use Cases
Top Performing Features
Audience polling
Presenters can ask for audience input.
Category average: 8.2
Record meetings / events
Meetings and webinars can be recorded for playback.
Category average: 8.3
Live chat
Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.
Category average: 8.6
Areas for Improvement
Integrates with social media
Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.
Category average: 7.7
User authentication
Administrators can require users to authenticate their identities before joining a meeting.
Category average: 8.3
Confidential attendee list
Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.
Category average: 8
Who Buys & Uses ReadyTalk (Discontinued)
#2 most frequent
Canada
6.3%1 installation of 16
Go - Set - ReadyTalk
Pros
- Excellent customer service and support
- Clear audio with great features to quickly connect
- Easy to use user interface
Cons
- More room for customization on the registration templates and screen layout
- Expand language support to make it a global solution
- Hosted recording notifications
Return on Investment
- ReadyTalk cost is truly competitive compared to the other top conference providers.
- Our webinars - while free, are still the number one lead generator for our organization.
- We have worked with ReadyTalk to implement notifications when the hosted recording exceeds the limitation to be stored for free, thus we can transfer the media to storage, avoiding additional cost.
Alternatives Considered
WebEx Meetings and Skype for Business
Other Software Used
Articulate 360, Adobe Photoshop, Google Analytics
Overall, I'm satisfied with [ReadyTalk]
Pros
- Ease of connectivity. With simple instructions, first-time users are easily connected.
- Ability to separate audio to a phone call.
- Ability to dial in phone-only attendees.
Cons
- When it was merged with iMeet, some tools (raise a hand to comment) have not been added in.
Return on Investment
- It has reduced travel.
Other Software Used
Skype for Business (formerly Lync)
ReadyTalk Review
Pros
- Screen share/conference calling: They make it quick and easy to join a meeting for your guests. They don't need to download anything; all they need to do is click on the link and enter the access code.
- Mobile App: The app has been great for our team as they can now easily start a meeting with a click of a button from the app.
- Recordings: It is very easy to record a webinar or conference call which you can then download.
Cons
- The ReadyTalk system defaults to sending out the toll-free number which ReadyTalk changes extra for using. We have to have multiple calls with ReadyTalk to set it up where it defaults to sending the 303 conference line out.
- We use Readytalk with Hubspot (which they have an integration with), but it is a very complicated integration and confusing to use.
Return on Investment
- This has been a great ROI for us as we use this for demos to show how our products works
- This has also been great for our training as we can walk new clients through how our system works and help us retain current clients.
Alternatives Considered
Join.me
Other Software Used
HubSpot, GrooveHQ, Slack
ReadyTalk's Support & Integrations Streamline Business Operations
Pros
- Support from their team is much better than their competitors.
- HubSpot integration.
- Automation capabilities.
Cons
- Ease of use for attendees is sometimes difficult with the need to continually download.
- It takes longer to train and onboard meeting presenters/hosts.
Return on Investment
- Streamline marketing automation.
- Allow for emails to be sent via HubSpot to stay branded and allow for advanced analytics.
Alternatives Considered
GoToWebinar
Other Software Used
HubSpot, Wistia, Salesforce.com
Decent Conferencing for a Distributed Workforce
Pros
- Merges multiple collaboration capabilities in one place: screen share, IM, and voice collaboration
- Integrates with other products such as Outlook calendar
- Provides reliable recording technology to capture communications/meetings
Cons
- Buggy behavior especially for screen sharing; sometimes, screen sharing just stops working. We've often found this is because another instance of ReadyTalk is still running in the background and it failed to close entirely when we left the last meeting.
- Unreliable softphone - we typically have to dial in from a cell or landline and cannot use the computer itself to connect to audio as it won't work.
- Very slow at promoting co-presenters and can be buggy when trying to transition between people for screen sharing.
Return on Investment
- Increased collaboration between all teams
- Enhanced communication across time zones, states, and even countries; enables us to have an engaged distributed workforce
- Enables us to have remote workers/work from home
- Enables us to capture and record our communications and maintain these recordings so that they can be reused in trainings, etc.
Alternatives Considered
GoToMeeting, FoxDen, Skype for Business, Slack and GoToWebinar
Other Software Used
Slack, Skype for Business, Snagit, FoxDen