Redmine review.
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
We use Redmine to issue support tickets, track the time required to complete tasks, and resolve problems. It is also used as a knowledge base, in case the same or similar situation arises again, and to store configurations for later use. It is highly configurable and extremely easy to use, logical, and well-organized.
Pros
- Easy configurable.
- Logical
- Well laid out.
- Fast
Cons
- The UI could be nicer.
- There could be more graphical interfaces to choose from.
- I can't really find any more downsides.
Likelihood to Recommend
Redmine is remarkably easy to use (in contrast to some other ticketing systems I've encountered), making it suitable for almost any scenario where a ticketing system is needed. It can be used as a time-tracking agent. Perhaps not the best for a task like version control, but it could probably be adapted to suit this need as well.