TrustRadius Insights for Reflektive are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Reflektive is a versatile tool used by organizations of all sizes to enhance employee engagement and performance management. With its public recognition feature, users can openly express gratitude and appreciation for their coworkers, fostering a positive work culture. This allows specific individuals to be called out and encourages the sharing of encouraging notes on a public feed. Users also have the option to hashtag applicable emotions or sentiments, making it easier to navigate through various feedback.
HR teams find great value in Reflektive as it consolidates performance reviews, goals, and engagement surveys into one centralized platform. From creating department-specific performance reviews to distributing surveys, HR teams can efficiently analyze all results through the HR analytics feature. By providing a clear picture of employee sentiment and desires, Reflektive aids in retention and engagement efforts. Additionally, the tool supports goal-setting, progress check-ins, one-on-one conversations with managers, and promotion cycles, ensuring that employees are aware of where they stand at all times.
With Reflektive's widespread adoption by 300 employees across departments and international locations, it has become an essential component for ongoing feedback, periodic performance reviews, OKR setting and reviews, peer-to-peer recognition, and manager in-the-moment feedback. The tool's versatility extends to providing a platform for sharing success stories and expressing gratitude towards colleagues, further strengthening team connections. Moreover, Reflektive serves as a kudos and recognition board throughout the organization, allowing employees to track personal and professional goals while gaining visibility into other departments' achievements.
One of the primary use cases for Reflektive is as a review consolidation tool for quarterly or semi-annual performance evaluations. It streamlines agendas and feedback processes across the entire company, creating transparency between departments and fostering collaboration towards shared goals. Additionally, Reflektive serves as an effective goal tracker where objectives can be made public or kept private based on individual preferences.
Overall, Reflektive stands as a valuable resource for organizations seeking streamlined performance management, engagement, and feedback processes. It supports a culture of recognition and appreciation while facilitating goal-setting and transparency, ultimately contributing to improved employee satisfaction and productivity.
Reflektive is being used primarily to streamline agendas and feedback across the entire company. It addresses the problem of not having a consistent space in which all employees keep notes, and it creates transparency between departments to see what goals others are working towards and where they are in the process.
Pros
Modern, innovative interface
Easy to understand training
Consistent effective updates
Cons
Difficult to align goals across departments
Not always seamless integration with gmail
Limited ways to measure goals
Likelihood to Recommend
Reflektive is well suited for providing streamlined and easy to comprehend data for 1:1s, and when communicating company-wide to add to transparency and provide updates throughout departments. It can be less appropriate for those in a smaller company or who manage smaller teams, but that does not necessarily mean it wouldn't be useful.
At our company, we used Reflektive as an ongoing feedback mechanism for our staff, for goal management, and for the polling feature. We used it across the entire company with the main goal of creating greater alignment and having a process for ongoing measurement rather than infrequent annual measurements. We replaced a micro-survey tool with the product and a form-based performance review process.
Pros
Reflektive was continually making updates to their product.
Reflektive's had good plug-ins that met users where they were at (Gmail, etc).
It was very easy to nudge or follow up with employees who had not completed their reviews.
Cons
Reflektive often didn't do the best job informing users about the product changes we could expect to see.
Oftentimes, it was hard to know exactly who would see what in the system. We had to go to our customer service rep for a lot of questions that we wished were more thoroughly explained in the help center.
Likelihood to Recommend
Reflektive is a good tool to use if you are looking to move away from a very administratively heavy performance review process, and you want some customization options. If you are a technology company and love nimble software with easy deployment, this will likely fit into your organization quickly with easy implementation. Still, there were some tricky things about it and the product is "in process," which can sometimes be frustrating as an administrator.
Our whole organization uses Reflektive. It’s a wonderful way to publicly give credit to your coworkers and also rack your personal and professional goals. It helps especially because many of us are virtual and it’s harder to connect in that kind of environment.
Pros
Employee Recognition
Ease of use
Goal management
Cons
None that I can think of!
Likelihood to Recommend
It’s suited well for employee recognition and manager feedback. It could be better in how it tracks ones goals and the mobile usability is kind of limited which can be annoying.
This is being used throughout the organization as a kudos and recognition board. People don't know what other departments do to succeed, so its really extremely helpful to notice accomplishments. We also see what individuals and departments goals are for the year.
Pros
Provides a social aspect to encourage better collaboration
Personally, helps others see my accomplishments through my team
Provides me insight on people's goals
Cons
Wish I could be alerted on my mobile device
Be able to send push notifications when my team writes a review
Be able to challenge my peers' goals and make edits
Likelihood to Recommend
Well suited on projects that require lots of hands to give kudos. Helps me understand the projects in different parts of the Org. Gives me an idea who works really hard on things I was unaware of. Gives a chance for the org. to be more positive. Not suited: the app is hard to use and clunky.
We use Reflektive as a tool to publicly thank and show gratitude to coworkers across the organization, in every department. The tool enables employees to call out specific people, leave an encouraging note on a public feed, and hashtag applicable emotions, feelings, or sentiments that might be applicable to the action taken.
Pros
Simple & Easy to Use: Reflektive uses a streamlined UI that is solely focused on giving and showing employee gratitude.
Alerts: The tool emails you to let you know when someone has thanked you.
Integration: You can use the Reflektive web portal or use the Gmail integration which enables users to leave feedback without navigating to a separate site.
Cons
Native GIF integration: It would be great if the tool had a GIF selector when giving or responding to gratitude
On the sidebar, it would help to have a custom list linked to employees which enable users to quickly give gratitude to employees that work with the most closely.
Allow profile pictures to be pulled directly from Google or Facebook.
Likelihood to Recommend
Reflektive is well suited for medium to large organizations where cross-functional work is a regular occurrence. It isn't meant to be used for employee reviews, self-reviews, or take the place of a corporate communications platform; rather, it is meant to do one thing - serve as a public soapbox and repository for giving and receiving employee gratitude.
We are trying to use Reflektive for employment engagement, peer recognition, surveys and performance management.
Pros
easy eNPS poll
easy to give Recognition through gmail plug in
nice integration with Slack
Cons
horrible for performance management
lack of visibility and flexibility in polls
lack of reporting
Likelihood to Recommend
Reflektive is good for small tech companies that just need a simple recognition tool. It is not good for a full employee engagement tool as it is very limited in its customization and reporting features.
We use Reflektive across our whole company. It’s been a great way to provide feedback and praise. For larger organizations, it’s an easy way to share success stories or thank other employees.
Pros
In larger organizations, it is difficult to communicate and share news with everyone without sending all-agency emails. Reflektive lets you provide that feedback or recognition for everyone to see, but saves your inbox from unnecessary emails.
The weekly roundup email highlights a few of the most recent recognitions. It’s nice to see a brief highlight, without having to get notifications for each post.
Reflektive let’s you tag multiple people in a post, so you can thank a whole team in one post.
Cons
We have had issues with the chrome extension and plug-in. But the issues are resolved.
Likelihood to Recommend
Reflektive is great for large organizations that need a simple method of communicating feedback and giving recognition. It definitely helps boost moral amongst teams. This is not a platform that is meant for file sharing or project management types of communication.
We use Reflektive across the organization for OKR setting and reviews, annual performance reviews, peer to peer recognition and manager in-the-moment feedback to employees. It is addressing the need for feedback and enabling employees to know where they stand at all times.
Pros
The peer to peer recognition through celebrations and how that integrates in to Slack is great.
Enabling a performance "file" on every employees, so at review time it is seamless to look back at the feedback someone has received throughout the last review period.
The UI and ease of use for all users and admins.
Cons
Deeper capabilities for OKR management
More customization of the outlook integration
Likelihood to Recommend
Well suited for small growing companies that want a flexible performance management solution. I think it would only not be appropriate in environments that want to keep long form reviews and only need it one time a year.