Reltio Connected Data Platform Reviews and Ratings

Rating: 7.9 out of 10

Score

7.9 out of 10

Community insights

TrustRadius Insights for Reltio Connected Data Platform are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Users have consistently praised the product for its friendly and intuitive user interface, which makes navigation and operation a breeze. This indicates that the software's design and layout were carefully considered, allowing users to quickly locate and access the desired features.

Flexible Data Modeling: Many reviewers appreciate the product's flexibility in creating and managing entities, as well as their relationships. This demonstrates that the software offers robust capabilities for data modeling and configuration, enabling users to effortlessly define and maintain complex data structures.

Effective Data Deduplication: Multiple users have found the product's data deduplication feature to be highly effective in consolidating and cleansing their data efficiently. This implies that advanced algorithms and matching rules are incorporated into the software, ensuring accurate identification and merging of duplicate records while maintaining data quality.

Reviews

27 Reviews

Flexible modern MDM

Rating: 10 out of 10

Incentivized

October 6, 2023

Use Cases and Deployment Scope

We use Reltio Connected Data Platform to master customer data across several different platforms. Reltio Connected Data Platform helps us to ensure that we only have one version of a customer profile. We also use the integration capabilities and APIs to share this mastered view of the customer with other systems. The goal is to ensure that every system that interacts with customer data is working from the same version.

Pros

API/event based patterns
Graph database under the hood
Merge rules

Cons

Could be a little more performant. It's not slow but some requests are slightly too slow to be customer-facing.
Invest more in the data quality functionality.
Better interface for permission management.

Likelihood to Recommend

The data model is really flexible, so it should function well across many industries. Reltio Connected Data Platform tends to add new features first to its industrial vertical customers, though, so it may be especially well suited if your use case is specifically supported.

Verified User

Director in Information Technology (51-200 employees)

Vetted Review

2 years of experience

Reltio Connected Data Platform review

Rating: 9 out of 10

Incentivized

October 6, 2023

Use Cases and Deployment Scope

We used the Reltio Connected Data Platform to manage the HCP, HCO, and Payer data. The Reltio Connected Data Platform allows the business user to steward the data in Real Time and also enables the tight integration with the other downstream applications.

Pros

Real time match and merge
Low maintenance
Always up
Enhanced DCR inbox

Cons

Speedy bug fixes
Score based survivorship
Automatic recleanse address

Likelihood to Recommend

Velocity is available for a new user to adopt the Reltio Connected Data Platform. The loqate is tightly integrated to standardize the addresses.

Anthony Ho

MDM solution architect in Information Technology at Genentech (10,001+ employees)

Vetted Review

2 years of experience

Reltio Connected Data Platform provides a robust MDM solution

Rating: 8 out of 10

Incentivized

October 6, 2023

Use Cases and Deployment Scope

Mastering the core data related to physicians, HCOs, and Locations. These data domains are essential to the business but have historically been managed in siloed systems with no source of truth.

Pros

Integration

Cons

Graph performance

Likelihood to Recommend

Great for understanding relationships.

Verified User

Manager in Information Technology (10,001+ employees)

Vetted Review

3 years of experience

Reltio Connected Data Platform Review

Rating: 9 out of 10

Incentivized

October 5, 2023

Use Cases and Deployment Scope

Reltio Connected Data Platform is used to master customer data coming in from 30+ external and internal data sources using various integration patterns. We use Reltio to create a golden customer profile, maintain customer hierarchy, affiliation and reference data

Pros

affiliation between hcp and hco and hco and hco along with nuanced attributes
historical slicing of profile

Cons

address data cleansing - sometimes there is cleansing inconsistency eg: loqate unable to cleanse whereas google can quickly detect
incremental RDM loads

Likelihood to Recommend

Reltio Connected Data Platform is well suited for global implementation where the benefits of cloud native SaaS needs to be leveraged over on-prem traditional solutions. For DQ focused MDM solutions, Reltio provides DQ integration patterns that may not always fit into the advanced use case of users.

Shivani Jha

Senior Consultant in Product Management at Deloitte Consulting (10,001+ employees)

Vetted Review

3 years of experience

View profile

Datadriving Machine

Rating: 8 out of 10

Incentivized

October 5, 2023

Use Cases and Deployment Scope

We use it for the managing and cleansing of the MDM data and operational performance of EDH. We connect to 1000+ data sources and get the sales and marketing data to make quality decisions. This enables us to instaly access Analytics with any source data with few simple steps and it is very useful for analyzing the data faster

Pros

Analyse the data faster
Faster import and export capabilities
Enables quicker business decisions

Cons

Improving performance for processing larger data
Improve the efficiency of Entity relationship
more friendlier Integration with other accelerators

Likelihood to Recommend

Reltio Connected Data Platform is very user friendly from a load , search, manage and extract perspective. The Reltio team is very approachable from Tech support to exec level. It gives 360 view of entities with interactions and relationships. Its scalability is very promising. Multidomain MDM plugs into many many data sources are very friendly

Verified User

Analyst in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

Reltio Connected Data Platform Experience

Rating: 10 out of 10

Incentivized

October 5, 2023

Use Cases and Deployment Scope

We are using Reltio for enriching vendor and customer data with D&B information like duns number, D&B hierarchy, partner demographics etc which helps business in building trusted data and also helps in setting up custom hierarchy, Customer vendor integration using household concept ; Seamless integration with SFDC allows users to use UI or import for bulk updates. We also able to consolidate legacy customers data from over 5 systems with ease using match merge survivorship techniques.

Pros

integration with SFDC, D&B
Reltio API allows us to build interfaces with ease.
The beauty of Reltio is Consolidation at any time we can review data at field level from different sources (crosswalk) and configure match merge and survivorship rules to define operational value and approved data can be redistributed to the upstream or downstream systems.
With Central data governance, enrichment with D&B allows creating trusted data and distribute to various systems.

Cons

UI does not support creating different profile views for an entity based upon customer types as example however we can achieve this by using sub entities ( sub classes). This feature is useful if we are creating profiles in reltio manually.
Manual export every time we need to pick entities, fields etc does not allow to save templates. workaround is using postman creating predefined API with selected fields, filters and trigger export.
UI does not support data masking which needed while we maintain PII information
Potential Matches doesnt auto sort on confidence code so users need to manually select deselect relevant entities which is time consuming and painful process however this issue is when we have more than 4 entities as potential matches.
It would be beneficial if UI displays data related errors (if any) between Reltio and SFDC.

Likelihood to Recommend

creating data consolidation, consolidation - crosswalk and survivorship capabilities are great.

Harsha Sattiraju

Solution Architect in Information Technology at DXC (10,001+ employees)

Vetted Review

3 years of experience

Reltio: A Data Platform for All

Rating: 10 out of 10

Incentivized

October 5, 2023

Use Cases and Deployment Scope

We implement Reltio for our clients across a variety of industries. The most significant business problems faced by our clients is loss of revenues or operational efficiencies due to poor quality data and duplicate instances of their customers, products, locations, partners/vendors. Our implementations impact the functional areas of customer care, customer service, finance, supply chain, etc. For most of our implementations, the Reltio Connected Data Platform, drives changes in processes and behaviors of data owners and data creators that eventually contribute to enhanced data sets.

Pros

Data quality dashboard of your mastered data
User friendly and flexible data stewardship
Lineage management

Cons

Householding for use cases where a household definition goes beyond 'living at the same address'
Implementation of business logic within the MDM platform during data ingestion

Likelihood to Recommend

Overall, the flexible, low footprint, no-code model that Reltio has adopted is an excellent example of a modern data platform. The multi-domain capability makes it an apt choice for hosting correlated domains in a single system.

Vivek Karnik

Chief Delivery and Operations Officer in Professional Services at Fresh Gravity (51-200 employees)

Vetted Review

7 years of experience

View profile

Solid, mature, and feature-rich Master Data Management platform

Rating: 9 out of 10

Incentivized

October 5, 2023

Use Cases and Deployment Scope

We help our clients implement Reltio to solve their Master Data Management problems - centralize, integrate, cleanse, and de-dupe key entities such as customer, address, and organization.

Pros

Cleanse/standardize
De-dupe
Publish/Subscribe

Cons

Enhance the UI
Lower cost per profile
Continue to expand analytics capabilities

Likelihood to Recommend

MDM is a difficult undertaking. Reltio MDM is a mature, feature-rich, and sophisticated platform that meets the needs of most any enterprise, large or small. Reltio is supportive of both their customers and their implementation partners.

Verified User

Executive in Professional Services (1001-5000 employees)

Vetted Review

10 years of experience

Reltio Connected Data Platform Review

Rating: 8 out of 10

Incentivized

October 5, 2023

Use Cases and Deployment Scope

We are doing and Global multi-year implementation for the Pharma client and implemented the solution for more then 100 countries.

Pros

MDM Capabilites
UI
cloud solution

Cons

The support team need to be proactive
There are many occasion where professional service team and TBA have disconnect
Little more branding and focus on customer satisfaction will be added advantage

Likelihood to Recommend

Arun Rai

Manager in Information Technology at Deloitte (10,001+ employees)

Vetted Review

5 years of experience

View profile

Reltio Connected Data Platform Review

Rating: 9 out of 10

Incentivized

October 5, 2023

Use Cases and Deployment Scope

We are a premier partner of Reltio Connected Data Platform. We implement Reltio for clients.

Pros

Matching
UI
Real-time integration

Cons

Speed for real-time integration (Occasional spike in performance)
Way to achieve and un-archive profiles

Likelihood to Recommend

Healthcare - especially with the HCO/HCP accelerators

Harshal Dave

Director, Client Success in Professional Services at Fresh Gravity (201-500 employees)

Vetted Review

Reseller

5 years of experience