RepairQ

RepairQ is ServiceCentral’s end-to-end, cloud-based retail management platform built for shops offering repair service for virtually any consumer or business product. RepairQ helps users to create better customer experiences, drive efficiencies through workflows, and by focusing on business models with tailored management tools, providing real-time reports.

The software includes, on all plans:

• Point of Sale
• Repair and Service Tracking
• Appointment Scheduling
• Forms and Signatures
• Inventory Management
• Customer/Asset Management
• Qsite™ Status
• Qpop™ Companion App
• Basic Business Reports
• Device Buyback and Trade
• Lead and Quote Generation
• Integrated Supply Purchasing

Higher tier plans include advanced analytics and dashboards, increased cloud storage, net terms invoicing, franchising related features, and enterprise features (e.g. roles and permissions, additional customization, and custom development as well as custom support. RepairQ can be onboarded for free, and alternatively RepairQ Onboarding plans give full access and one-on-one customized support from a dedicated onboarding specialist for up to 60 days, if required, for a one-time onboarding fee starting at $99.