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Responsive

Score7.9 out of 10

38 Reviews and Ratings

What is Responsive?

Responsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.

Top Performing Features

  • Proposal content library updates

    Users can update saved proposal language and standard proposal content.

    Category average: 8.5

  • User permissions/proposal editing controls

    Users can set appropriate, granular controls over who can view vs. edit elements of proposals.

    Category average: 7.5

  • Proposal branding

    Allows users to create branding rules and/or scan proposals for brand compliance.

    Category average: 8.5

Areas for Improvement

  • Sales proposal workflow

    Proposals fit conveniently into the sales workflow on both ends (coordinating content to create proposals, and moving from proposals to contracts/revenue); proposal automation improves sales efficiency.

    Category average: 7.5

  • Proposal automation user interface

    User interface for setting up proposal automation is user friendly and easy to navigate.

    Category average: 7.2

  • Proposal templates

    Allows users to utilize proposal templates for standard proposal layouts, with variable fields.

    Category average: 7.8

Optimizes the RFXs process by leveraging AI tools

Use Cases and Deployment Scope

We use Responsive tool for responding to RFXs and security questionnaires. The acts as a data repository for the RFXs which helps us to retrieve the appropriate response from the previous RFXs. In addition, the latest addon AI capability helps us to respond the RFXs automatically by using OpenAI. This feature helps us to draft the response which can be modified as per the question.

Pros

  • Data repository with key word search
  • AI regenerative response creation using various controls
  • Data segregation as per the projects
  • Auto mapping of questions and answers by reading excel sheet while uploading Q&A pairs

Cons

  • Project management setup process needs to be optimized
  • AI data model needs more training to increase accuracy
  • UI can be improved

Return on Investment

  • It decreases the no of work hours spend on RFX
  • Automate the RFX process instead of manual intervention for few things
  • Adopting to new technology changes in proposal world

Alternatives Considered

Loopio

Other Software Used

Jira Service Management, Microsoft SharePoint, Microsoft Teams

RFPIO - easy to use with excellent customer support

Pros

  • Easily update your technical answer library.
  • Respond to RFPs faster.
  • Provide subject matter experts with direct ownership of and access to technical content.

Cons

  • Improve artificial intelligence to enhance the program's auto-response function.
  • Add or include a RFP procurement/issuance function.
  • Add a folding windows-style set up to the answer library for a more granular separation of content and answers.

Return on Investment

  • Faster Response Times.
  • All library content remains current, able to update in real time.

Alternatives Considered

Qvidian RFP & Proposal Automation and Loopio

Other Software Used

Salesforce Advertising Studio (formerly Social.com)

RFPIO is an absolute must for teams that respond to RFPs, Security Questionnaires, etc.

Use Cases and Deployment Scope

RFPIO allows our organization to manage multiple RFPs and Security Questionnaires at one time with a lean workforce. It streamlines our content and allows us to organize by product, user type, and specific use cases from our clients. As a company with several different products, and versions of our products, RFPIO enables us to quickly find the right content for the right product, and quickly return questionnaires to the requester. Our content stays updated because RFPIO allows me to assign owners to each question and answer pair, and it automatically requests a review and updates at our specified frequency.

Pros

  • Intuitive user interface - users of any level technology-wise can use without issues.
  • Streamlined content review and update process which takes the responsibility from the RFP manager to the product owner.
  • Access content from anywhere -RFPIO has several add-on and plugin options that enable our teams to quickly grab content where they are working (Outlook, Slack, Microsoft products, Google Workspace, etc.

Cons

  • I am completely satisfied with RFPIO's features and functionality.

Return on Investment

  • RFPIO has enabled faster response time which allowed us to participate in more RFPs during the same timeframe.
  • RFPIO has freed up our teams' time with its features, leading to greater business operation efficiency.

Alternatives Considered

Qvidian RFP & Proposal Automation and Loopio

Other Software Used

Google Workspace (formerly G Suite), Atlassian Confluence, Jira Software

RFPIO always exceeds my expectations!

Use Cases and Deployment Scope

We are currently using RFPIO primarily as a content library. While I managed RFPIO initially, we've recently transitioned to using a Content Manager who oversees our library and who is working to include Process Management as part of our leveraging the tool. With encouragement our users are beginning to use RFPIO more comprehensively, and I am confident the tool will help us with efficiency and simplification as we respond to RFPs. I've been fully immersed in RFPIO processes and functionalities, collaborating with other company-users, and the tool is absolutely phenomenal!

Pros

  • functionality around content management is agile and intuitive
  • response process functions are simple to use and help with even the most complex proposals
  • customer service is extraordinary!

Cons

  • Formatting issues are sometimes problematic when downloading templates.

Return on Investment

  • While my company doesn't collect metrics on the product's impact (yet), I know from anecdotal and other experience with RFPIO that the ROI is incredibly strong and that business operation is significantly more efficient.

Alternatives Considered

Qvidian RFP & Proposal Automation

Other Software Used

Microsoft Teams, MS SharePoint

RFPIO Makes Proposal Managers' Lives Easier Every Day

Pros

  • Makes it easy to respond to RFPs, RFIs, etc. and security questionnaires.
  • Manage response content, check with content owners, and regularly review to ensure accuracy
  • Allows for team members to collaborate across departments, divisions, and locations - seamlessly

Cons

  • Honestly, there are very few things I would criticize RFPIO for. They are always seeking feedback and suggestions for changes and improvements, and then making them.

Return on Investment

  • Greater ability to leverage data across divisions
  • Faster response times for RFXs
  • Clearer view of all active projects
  • Stronger content library with more accurate content

Alternatives Considered

Qvidian RFP & Proposal Automation and Loopio