Community insights
Pros
Customizability: Reviewers have consistently praised the high degree of customizability offered by Rightsline. They appreciate the ability to limit access to information and files for certain users, as well as the flexibility in modeling data. Some reviewers found this feature particularly important when using Rightsline as their master title system.
Data Management Capabilities: Users are impressed with Rightsline's data import and update features, which allow changes to be made to a large number of records at once. The organization and tracking capabilities are also highly valued, allowing users to search easily by name or project and see all associations with the project at the top. Additionally, having a central tool like Rightsline for tracking and storing data is appreciated by many reviewers.
Customer Service: Several reviews mention that customer service provided by Rightsline is exceptional. Customers feel taken care of by the support team who promptly deal with any issues they encounter. This level of service adds value to an already comprehensive platform for content distribution, rights management, digital inventory delivery, invoice tracking, availability reporting and more.