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RingCentral Meetings

Score7.6 out of 10

83 Reviews and Ratings

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What is RingCentral Meetings?

RingCentral Meetings is an HD video conferencing and screen sharing solution that lets the user host unlimited video conference calls and share content while meeting and collaborating with anyone, any time, on any device. RingCentral Meetings helps boost business efficiency and customer engagement without costly and time-consuming travel.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features RingCentral Meetings has to offer, as determined by TrustRadius' reviewers.
Based on 83 ratings of RingCentral Meetings's features
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Top Performing Features

  • Calendar integration

    Scheduling capabilities integrate with users’ Calendars.

    Category average: 8.4

  • Record meetings / events

    Meetings and webinars can be recorded for playback.

    Category average: 8.3

  • High quality audio

    High quality audio connection is consistently available, with few or no interruptions.

    Category average: 8.5

Areas for Improvement

  • Integrates with social media

    Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

    Category average: 7.7

  • Participant roles & permissions

    Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

    Category average: 8.3

  • Video screen sharing

    Users are able to share their screens with other meeting participants on video conference calls.

    Category average: 8.5

Reviews

What users are saying about RingCentral Meetings.
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RingCentral Meetings are a good way to have a face to face with computer to computer.

Incentivized
Patrick BlakeView profile
Network System Administrator in Information Technology at ARTO (51-200 employees employees)

Use Cases and Deployment Scope

We use RingCentral meetings to conduct internal staff meetings and external client meetings. Weekly sales team meetings are conducted with RingCentral meetings. Sales reps are available throughout the United States. Monthly leadership meetings are held with RingCentral meetings when team members are not on the property. Sales reps can also virtually conduct product knowledge meetings with customers through RingCentral Meetings.

Pros

  • Longer meeting time threshold.
  • Ability to record meetings.
  • Similar to other meeting apps.

Cons

  • Controls are easier to find.
  • A better way to share screens.

Return on Investment

  • Low cost for VOIP and Meetings app.
  • The Meetings app does what it can do.
  • Recoding meetings sent by email makes it easy.

Usability

Alternatives Considered

Zoom Workplace

Other Software Used

Google Workspace, NetSuite ERP, Klaviyo

Materclass in Collaboration

Incentivized
Verified User
Engineer in Sales (10,001+ employees employees)

Use Cases and Deployment Scope

We use RingCentral Meetings internally so that we can demo the user interface and capabilities to our clients. Our go to UC strategy for our SMB and Mid-market Small is powered by RingCentral & RingCentral Meetings. In most cases customer wanted a solution that works effectively with their existing cloud UC strategy and can be used on demand which RC Meetings is a great fit.

Pros

  • Intuity
  • Easy Set Up
  • Great video and voice quality
  • Navigation of features and functionality

Cons

  • Better Integration to 3rd party UC platforms
  • CRM integration
  • On-prem options for government clients

Return on Investment

  • All Opex, minimum Capex
  • Re-use some Collaboration end points
  • scale down system when needed

Usability

Alternatives Considered

GoTo Meeting, Intermedia AnyMeeting Pro and Logitech MeetUp

Other Software Used

Logi Composer (Zoomdata), Google Meet, Avaya Experience Platform, NetZoom

Dependable and Affordable

Incentivized
Verified User
C-Level Executive in Corporate (1-10 employees employees)

Use Cases and Deployment Scope

RingCentral Meetings is always a dependable video conference solution. The user interface is easy to use and the audio quality is dependably good. I have used other video conferencing tools such as UberConference, Dialpad, WebEx and Google Meets for many years but always come back to RingCentral Meetings because of its quality.

Pros

  • meeting setup
  • audio quality
  • video quality

Return on Investment

  • With many video conferencing options out there, customers appreciate a tool their not familiar with being easy to use
  • Cost effective
  • Multiple features

Usability

Other Software Used

Evernote, Google Meet

RingCentral Meetings is a great addition to an already great communications platform

Incentivized
Gary ShouldisView profile
Founder & CEO in Marketing at 3Bug Media (1-10 employees employees)

Pros

  • Easy to use and works across platforms.
  • Dial in feature is great and has numbers for numerous countries.
  • Customer support is top notch, you can actually speak to someone if you have an issue.

Cons

  • The mobile app has a habit of logging you out without you knowing.
  • The invite feature should be clearer for first time users, we have had clients who needed extra support to get going for their first meeting.
  • Switching back and forth between the mobile and desktop apps is not very intuitive.

Return on Investment

  • We have seen a positive ROI each month due to the time savings and ability to manage without IT.
  • RingCentral Meetings has allowed us to use a single technology for our audio and video needs at the same price we used to pay for just audio calling.

Alternatives Considered

GoToMeeting

Other Software Used

GoToMeeting, Join.me, ChoiceView Live Agent

Usability

Ring Central Meetings Makes Meetings Easy!

Incentivized
Aubrey Novak
Financial accountant in Finance and Accounting at Great North Bank (11-50 employees employees)

Pros

  • Screen sharing is wonderful in [RingCentral] Meetings. It makes presenting easy.
  • Being able to mute and turn off cameras when necessary is a nice feature too.
  • Switching from the computer to the cell phone when on the go is a nice benefit.

Cons

  • [RingCentral Meetings] is always coming out with new updates. Sometimes updates are too frequent.
  • Sometimes there is a lag when presenting especially when new updates just happened.

Return on Investment

  • Being remote it has brought us all together.
  • Made meetings more efficient.

Alternatives Considered

Skype for Business (formerly Lync) and Microsoft Teams

Other Software Used

Microsoft Teams, Tandem, Paylocity

Usability