TrustRadius Insights for Rubrik are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Users commonly recommend the following about Rubrik:
Consider Rubrik as an option for backup solutions and try a proof of concept (POC) to experience its benefits. Users suggest that Rubrik is a complete and secure data management solution that is highly recommended.
Use Rubrik for customers who require frequent snapshots and a lower recovery point objective (RPO) granularity for restore. Reviewers believe that Rubrik is well-suited for these customers.
Integrate Rubrik as a backup product with existing automation systems due to its full-featured API. This allows for seamless integration and automation of backup processes. Additionally, when considering the cost of Rubrik, users suggest looking at the overall return on investment (ROI).
Overall, users recommend not being afraid to try Rubrik, emphasizing its ease of use and time-saving capabilities. They view it as a great investment that will save headaches in the long run. It is also recommended to use Rubrik as part of a two-system backup strategy for data protection. Before making a decision, it is advised to conduct a true comparison of costs and understand the long-term costs of all solutions.
Use Cases and Deployment Scope
We utilize Rubrik to back up all of our M365 mailboxes and our data servers, aiding in data loss prevention and ensuring the retention of sensitive information to meet legal compliance. A key business problem Rubrik addresses is the ability to recover deleted data, such as when an employee leaves the company and removes their files. With Rubrik, we can restore any deleted data from backups. It is also used to validate date from a cyber security perspective.
Pros
Backup
Restore
Cons
None
Likelihood to Recommend
The ability to restore data has been fantastic and the process is so simple
My organization switched from Quest Rapid Recovery to Rubrik for data protection for onsite and offsite storage 3 years ago. The main reason for switching was we needed a next generation backup and recovery product that can backup and recover data fast with convenience. Rubrik has exceeded our expectations.
Pros
immutable data protection
fast backup and recovery
offers various ways to recover data
offers sensitive data discovery
offers ransomware/encrypted date detection
Cons
RSC management UI can use some improvements. Some features are difficult to find.
wish there was a chat option with their Tech support
wish it supported cross hypervisor VM recovery
Likelihood to Recommend
Rubrik is a top product at current time for data protection at file, db, system level. It supports quick recovery and site to site replication.
VU
Verified User
Professional in Information Technology (501-1000 employees)
We use Rubrik to backup all of our M365 mailboxes to help with data loss prevention and to retain sensitive data to meet any legal requirements. Business problems would be if someone who was leaving the company deleted their data, we would be able to retrieve from backup the data they deleted.
Pros
Backup
Ease of Use
Restore
Cons
ability to restore to pst
quarterly follow ups
Likelihood to Recommend
Rubrik is well suited for quick backup and restore. We had an experience where we thought a user deleted all of their email before they left and we decided that it was good to implement a backup solution like Rubrik where we can ensure this does not happen. It is also nice to be able to create different policies for more frequent backups for the leadership team.
We use Rubrik as our backup solution. The ease of the use and knowing that Rubrik is a solid company gives us great peace of mind about the safety and reliability of our data. It is easily configurable and the immutability of the data gives us a solid handle of our data.
Pros
Backing up the data
allows control over that datda
security
Cons
The cost is high
Their helpdesk is sufficient but sometimes slow to respond
Right sizing may be off always go bigger
Likelihood to Recommend
It is great for backing up and storing data. With a less expensive platform they would attract more smaller companies.
VU
Verified User
Professional in Information Technology (11-50 employees)
We are using Rubrik products for about 5 years now to backup our critical assets. We are highly virtualized and mostly backup VMs. We first implemented Rubrik CDM completely on-premise and switched to Rubrik Security Cloud (RSC) in 2023.
Backup data is still on-premise, but due to the metadata being analyzed by RSC, this enables us to fully scan our backups for viruses, worms and ransomware without affecting the performance of the production systems.
RSC also learns what is a normal behaviour of a server (in terms of how many files change, are added, deleted, etc.) and informs the user on malicious behaviour. Additionally the user is able to define his own rules (e.g. YARA rules, hashes, regex) to hunt for specific threats.Sensitive, unencrypted data can also be automatically discovered (like customer or payment data). Also customizable by the user.
Besides VMs, Rubrik can backup nearly every critical asset, like physical servers, databases, network shares, cloud ressources and lots more.
Though Rubrik offers a lot of features implemetation and administration is an easy task. UIs are intuitive and there are many assistants guiding the user through the tasks.
Due to the intuitive UI, I was able to teach other colleagues how to use RSC in no time and keeping it up-to-date is also very convenient.
Pros
Backup
Recovery
Secure backed-up data
Scan for malicious files and behaviour
Cons
Lack of white listings for false-positive findings
Support more open-source databases
Backup client OS
Likelihood to Recommend
Rubrik is clearly made for protecting enterprises at ease. I never used a backup product before, that is so intuitive and demands such less administration. It just works! It is really feature rich and innovative. The only downside could be pricing, so it may not be suitable for small companies. Pricing is mostly dependent on the amount of data to protect.
VU
Verified User
Engineer in Information Technology (10,001+ employees)
Rubrik is used to protect all of our critical data on-prem and in the cloud. The platform gives us confidence in our data protection and recoverability. We are a long term customer an have found the platform to be reliable and intuitive. The product ticks all of our boxes for data protection and Rubrik are continually improving the product.
Pros
Fast Backups
Fast Restores
Great Support Teams
Cons
Improve search functionality
Option to spread load during an SLA window
Launch on cloud improvements
Likelihood to Recommend
The product ease of use and has comprehensive data protection from a range of sources and top notch support teams. Integration with things like Oracle and SQL databases is great, and has the ability to restore, clone or export to any point in time of the SLA. Also, being able to archive backup data to the cloud, with specific retention periods is a nice feature.
VU
Verified User
Analyst in Information Technology (1001-5000 employees)
Helping us ensure backups are complete, reliable and on-time, we're also secure in the knowledge that our workloads are backed up in multiple locations, both on and off prem.
We use Rubrik to ensure continuity of backups, the vulnerability scanning, threat detection and ability to scan for suspicious files and activity helps us in being confident our data is secure against external threats and the potential of being held to ransom.
Pros
Standard backups of a variety of workloads
Suspicious activity detection
Support
Multiple site backup locations
Cons
Initial sizing of the product
Helping customer understand how Rubrik treats growth rates
Could be easier to clear up 'relic' data
Likelihood to Recommend
Rubrik have been really approachable, happy to discuss any issues we might have and support has always got to the bottom of any problems we've had. The product itself is very user friendly, simple to use and also looks great! Every feature we've had to utilise so far has just, worked, and worked as expected as well (always a bonus!) The materials available for study of the products and getting involved with Rubrik (think, swag, customer engagement) has also been a plus point.
VU
Verified User
Technician in Information Technology (5001-10,000 employees)
We use Data Protection software for disaster recovery and recently switched over to using Rubrik. The scale out architecture is very appealing along with the “single pane” view of the multiple clusters. The support for other applications such as SQL and Oracle has allowed us to replace multiple products with a single product.
Pros
Deployment and periodic upgrades the the agent (RBS)
Single pane of glass view through the Rubrik Security Cloud
Protecting data through air gapped immutable erasure coding
Cons
More granular control of permissions in the custom RBAC
quiescing I/O to Archival Location when pausing (instead of the pause causing all scheduled archive jobs to start canceling, which in turn generates tons of I/O)
Direct support to Fibre Attached Tape Library
Likelihood to Recommend
Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
VU
Verified User
Administrator in Information Technology (501-1000 employees)
We use Rubrik for our Backup requirements as well as part of our DR plan. It is also used for security monitoring, threat hunting, and making sure we stay compliant with GDPR by knowing where our sensitive data is stored and kept. We've also used Rubrik to recover from an actual cyber attack during the challenging times of the COVID-19 pandemic. With its immutable storage and ease of use, be it via the CDM (on-site Briks) or the use of the RSC (Formerly Polaris), we were able to recover all our data with relevant ease.
Pros
Secure backups using immutable storage.
Single pane of glass to see your Backup environment via the RSC (Polaris).
Threat Hunting.
Orchestrated recovery to allow the use fo creating automated DR plans for recovery and/or testing.
Sensitive Data, making sure we can stay compliant with GDPR.
Cons
n/a
Likelihood to Recommend
Rubrik does a fantastic job of keeping most, if not everything, simple. The UI is always easy to use and find a way around. The ease of backing up your data means you can focus on other tasks at hand, and with the various tools now available (Threat Hunting, Sensitive Data, Orchestrated Recovery) it means you can do more with those backups to improve your business and make sure the data is safe and recoverable.
We primarily purchased this for Backup and Disaster recovery, however we now use this for backing up cloud items and ransomware and sensitive data discovery. We are able to focus resource on other tasks due to the simplicity of administering the product.
Pros
Back up of cloud vendor support
Dashboard information
Backup SLA simplicity
Cons
RSC can get out of sync sometimes.
Likelihood to Recommend
Rubrik has great support for most backup scenarios on premise and cloud, and if you are a small team with big infrastructure then I think this fits perfectly, there aren't many areas where you can really be complex which may not be for everyone if you have some really specific needs.
VU
Verified User
Technician in Information Technology (1001-5000 employees)
