What is Runo CRM?
Runo is a CRM app that offers a mode of managing outbound sales and tele- calling processes. Features include Caller Id, call recording, live team status, real-time performance analytics, and follow-up notifications.
Advanced Caller ID
An overlay window, with brief details about the customer before the conversation starts. Details like last integration disposition, notes, giving the caller the power of information before the start of conversation.
Call Recording
Listen to the call recordings of a team done through their mobile with SIM as the calling medium. This feature ensures call quality and allows managers to give timely feedback to the team.
Live Status of Team
Control for managers, especially for teams working remotely. Live status like oncall, idle , on breakup, login/logout status , just a finger tip away.
Real-Time Performance Analytics
Get real time analytics of teams’ performance. Workable input/output real time KPI reporting to ensure higher efficiencies in the calling process.
Followup/Callback Notifications
So that the team is on top of every single pote
Interaction History
Interation history of the customers including calls, emails , whatsapps in a timeline for review.
Categories & Use Cases
Videos
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android |
FAQs
What is Runo CRM?
Runo is a CRM app that offers a mode of managing outbound sales and tele- calling processes. Features include Caller Id, call recording, live team status, real-time performance analytics, and follow-up notifications.