Automated appointment reminders
Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.
Cat avg: 7.8
Top Performing Features
Multi-location support
The software can coordinate scheduling across multiple locations, facilities or practitioners.
Cat avg: 7
Charting / document management
Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.
Cat avg: 6.8
Templates
The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.
Cat avg: 6.7
Worst Performing Features
Fax integration
This facilitates the sharing of information with other providers, and storing and distribution of documents.
Cat avg: 6.4
Patient portal
Patients can access important personal health information, such as medications, allergies and lab results, online through a secure website.
Cat avg: 6.6
Mobile/tablet support
The software is accessible via mobile or tablet devices.
Cat avg: 6.9
RXNT Features from Reviews
Patient Scheduling
Managing patient scheduling, appointment reminders, and patient check-in
10+41%
Automated appointment reminders
Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.
Category average: 7.8
Multi-location support
The software can coordinate scheduling across multiple locations, facilities or practitioners.
Category average: 7
Electronic Medical Records
Digital charting of a patient’s medical and treatment history
7+8%
Charting / document management
Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.
Category average: 6.8
Templates
The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.
Category average: 6.7
Patient portal
Patients can access important personal health information, such as medications, allergies and lab results, online through a secure website.
Category average: 6.6
Mobile/tablet support
The software is accessible via mobile or tablet devices.
Category average: 6.9
Fax integration
This facilitates the sharing of information with other providers, and storing and distribution of documents.
Category average: 6.4
E-prescribing
Practitioners can write and send prescriptions electronically, as well as approve or deny renewal requests.
Category average: 7
Medical Security and Privacy
This component helps an organization minimize security risks and respect data privacy.
10+35%
HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Category average: 8.6
Role-based permission levels
Users have different permission levels based on their roles to protect patient privacy.
Category average: 7.2
Data backups and redundancy
The software helps ensure against data loss.
Category average: 7.3
Local mode / networking failsafe
The software provides a way to ensure that network or connectivity issues are not a work-stopping event.
Category average: 6.6
Workflow and Scale
The software helps manage employee workflows at scale.
7.5+14%
Task tracking
Users can monitor staff productivity and accountability.
Category average: 6.8
Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.
Category average: 7.1
RXNT Features from the Vendor
Billing and Claims Management
Vendor-reviewedReal-time eligibility verification
The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.
Coding
The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.
Claims management
This includes claim scrubbing, electronic claim submission, and automated claim tracking.
Claim scrubbing
Claim scrubbing features
Electronic Claim Submission
Electronic Claim Submission refers to the ability of the software to submit claims electronically to insurance carriers from directly within the application.
Automated Claim Tracking
Automated Claim Tracking includes features related to tracking claims throughout their lifecycle through automation.
Patient billing
The software can generate statements, send them to patients via mail or email, and process payments.
Payment Processing
Payment Processing features enable the medical office to receive payments for co-pays or out-of-pocket payments via popular payment methods directly from patients from within the application.
Electronic Bill Pay
Electronic Bill Pay features
Online Bill Pay
Online Bill Pay allows patients to remit payment for co-pay and services via an online interface
Create Patient Statements
The software can generate billing statements for patient on-demand for any time period.
Mail or Email Patient Statements
Patient statements may be delivered via postal mail or electronically via email
Automated Alerts for Overdue Claims
The software automatically generates and sends overdue payment notifications to delinquent accounts.
Superbill Generation
The software generates Superbills which encompass multiple practices, services, visits, time periods, etc.
Denial / Underpayment Management
Denial and underpayment management features
Patient Payment Histories
The system can generate historical balance and payment reports for patients.
Electronic Remittance Advice
The software automatically provides electronic notifications upon remittance of payments
Streamlined Data Entry
Streamlined Data Entry refers to the usability and seamlessness of billing and claims management function data entry.
HIPAA Compliance
Billing and claims features requirements for compliance with HIPAA
Credit Card Processing
Credit Card Processing refers to the ability to receive payment from patients via credit card
Clearinghouse Integration
The software supports integration with medical payments clearinghouses out of the box.
Reporting
Support for reporting features specifically designed to support billing and claims management.
Financial Reporting
Reports and dashboards allow users to understand the financial health of a practice.
Revenue Cycle Management
Revenue Cycle Management features enable a medical practice to easily report on and manage cash flow across payables , receivables with both insurance carriers and patients, etc.
Integration with EMR/EHR
The medical office software integrates out of the box with EMR/EHR software.
Patient Scheduling
Vendor-reviewedDrag-and-drop Scheduling
The software supports a graphical calendar interface for easy scheduling of facilities, equipment, physicians, and other staff.
Facility Scheduling
Refers to the ability of medical office software to manage facilities scheduling.
Physician Scheduling
Physician scheduling features enable for dynamic and flexible scheduling of physicians
Rule-based scheduling
The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.
Automated patient check-in
The software streamlines the check-in process, with features like co-pay notification, digital ID photos, insurance card scanning, waiting time updates, and self-check-in kiosks.
Automated appointment reminders
Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.
Multi-location support
The software can coordinate scheduling across multiple locations, facilities or practitioners.
Calendar interface
The software provides a user-friendly calendar from which users can track and schedule appointments.
Electronic Medical Records
Vendor-reviewedCharting / document management
Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.
Templates
The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.
E-prescribing
Practitioners can write and send prescriptions electronically, as well as approve or deny renewal requests.
SOAP Notes
SOAP Notes features
E&M Coding Advice
The software provides advice on E&M coding.
Lab and Imaging Integration
The EMR system integrates out of the box with standard lab and imaging systems
Fax integration
This facilitates the sharing of information with other providers, and storing and distribution of documents.
Device Integration
Device Integration features
Patient portal
Patients can access important personal health information, such as medications, allergies and lab results, online through a secure website.
Mobile/tablet support
The software is accessible via mobile or tablet devices.
Speech recognition
The software integrates with the speech-recognition capabilities of Dragon software, allowing practitioners to take notes verbally.
Dragon Integration
The product integrates with Dragon NaturallySpeaking to allow automated machine transcription of spoken notes.
Integration with other EMR and PM systems
The software can integrate with EMR and PM software to allow practitioners to coordinate care with other providers such as hospitals or specialists.
Ability to Coordinate Care with Specialists
The software allows for automated messaging and coordination of specialist referrals
Ability to Share Information with Different Doctors
The software allows other doctors to access and share information on shared patients
Meaningful Use Certified
Meaningful Use Certified features
ONC-ATCB Certified
The EMR software is ONC-ATCB Certified
Customization
Users can tailor the software to best fit their practices or discipline, through features like custom fields, medical forms, chart templates, and/or macro buttons.
Billing System Integration
The EMR system integrates seamlessly with billing systems
Standard Chart Templates
The EMR software includes standard medical chart templates
Custom Medical Forms
Custom Medical Forms features
Custom Macro Buttons
The EMR software supports Custom Macro Buttons to minimize keystrokes.
Custom Fields
The medical records can be customized with additional custom fields
Drawing Tools (Diagnostic Images)
Features for annotating and drawing on diagnostic images in the patient record
Patient Flags
Patient Flags features.
Workflow automation
The software allows practitioners to take action directly from a patient’s chart, such as prescribing a medication, ordering a lab test, or requesting a follow-up appointment.
Ability to Take Action from Patient Record
From within a patient record a user can schedule consultations, follow-ups, procedures, etc.
Medical Security and Privacy
Vendor-reviewedRole-based permission levels
Users have different permission levels based on their roles to protect patient privacy.
Password Policies
The software supports custom requirements for password length, strength, expiration and reset, etc.
Login Regulations
Login Regulations features
Session Backlog
Session Backlog features.
Audit and Log Reports
The system can provide historical reports on user access of the system and individual activities for auditing purposes.
Data backups and redundancy
The software helps ensure against data loss.
HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Local mode / networking failsafe
The software provides a way to ensure that network or connectivity issues are not a work-stopping event.
Workflow and Scale
Vendor-reviewedTask tracking
Users can monitor staff productivity and accountability.
Referrals
The software supports referrals to physician colleagues, specialists, etc.
Specialty-specific workflows
The software accounts for different workflow options based on discipline or specialty.
Master Patient Index
The software supports a Master Patient Index
Insurance Profiles
The software supports entry of information on insurance profiles, policies, plans, carrier contacts, etc
Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.