TrustRadius Insights for Scribe are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Users have found Scribe to be a valuable tool for a variety of use cases within their organizations. One key use case is the ability to track and organize various processes, which saves users time and effort. By embedding steps into workramp or guru cards, users can easily share instructions with others, reducing the need for meetings and improving efficiency. Additionally, Scribe enables users to show step-by-step instructions to their customers, simplifying the explanation process and enhancing customer support. The tool is particularly helpful in remote organizations that work asynchronously, as it allows users to share specific steps for processes and facilitate knowledge transfer. Moreover, Scribe streamlines the onboarding process for new employees by providing detailed instructions and explanations for complex daily processes, eliminating confusion and reducing ramp-up time. Overall, users appreciate how Scribe simplifies documentation creation, saves time on building guides, provides clarity in explaining processes, and enhances collaboration across teams.
We use it make instruction manuals for the team, we have taken all our procedures from an old manual and updated everything - whenever we have a new process or change a process, we use Scribe to document these. The problem we had was we had to write the manuals up and do screen shots for each part of the process and then add in arrows etc to show where to look on the software programme. Scribe has made this effortless and saved hours and hours and hours of work and time and frustration.
Pros
Screen shots of the process
Can transfer steps from one document to another
Saves time by just documenting what you do on the screen
The free version is really good
Likelihood to Recommend
If you need to make any kind of instruction and your programmes are on Chrome you can document any procedure in a matter of minutes, you can then edit it and make extra notes and explain things in more detail. I can't think of any business that could not use this, unless IT block it.