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SD-WAN Concierge

Score1 out of 10

1 Reviews and Ratings

What is SD-WAN Concierge?

Windstream offers SD-WAN Concierge, a software-defined WAN solution which includes security policy, proactive monitoring and optimization, centralized management of routing policy, and other application and access management and optimization features.

Categories & Use Cases

Run Away - Far Far Away

Pros

  • Failover is easy, no single point of failure, provided you have the bandwidth.

Cons

  • While the product may work decently once implemented, Windstream is a constant roadblock.
  • Trouble issues need to be escalated before people will bother to work on them.

Return on Investment

  • One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
  • We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.

Other Software Used

Untangle NG Firewall, Aerohive Wireless, Check Point 4000 Appliances