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Second Street Reviews & Insights

Score10 out of 10

1 Reviews and Ratings

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Community insights

TrustRadius Insights for Second Street are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive Platform: Users have consistently praised Second Street's platform for its intuitiveness and user-friendliness. Many reviewers noted that it was easy to navigate, even for those who were not tech-savvy. Overall, the intuitive nature of Second Street's platform has been a major selling point for users.

Excellent Customer Support: Reviewers frequently lauded Second Street's customer support team for their fast response times and diligent efforts to solve any challenges or answer questions. Multiple users also mentioned that the help staff was knowledgeable and willing to go above and beyond to ensure users' success. The availability of live chat, email, and zoom meetings further contributed to positive experiences with customer support.

Wide Variety of Products: Another point commonly cited by reviewers is the variety of products offered by Second Street, such as contests, polls, ballot voting, and more. Users appreciate the ability to customize these features while keeping them easy-to-use for audiences. Additionally, many reviewers noted that they found resources like ideas and promotional products useful in saving time while creating engaging campaigns.

Reviews

1 Review

Second Street

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use it for the national contests each quarter and to build our own quizzes and polls. Some for aour customers and some for our newsroom

Pros

  • The quarterly national contest are very easy to get started and put our own local spin on to drive more engagement.
  • THe support that we get when we do run into issues is very helpful and knowledgeable
  • The database of premade content is extensive and we can almost always find something close to what we were looking for.

Cons

  • when you are browsing thru the premade selections if you choose one it automatically puts it into your listing instead of giving you a choice.
  • although each year it gets better we have trouble with the basket ball bracket and getting it set up

Likelihood to Recommend

The variety of the premade Turnkeys are great for sourcing out an idea for almost every customer.
KK
Kevin King
Retail Sales Manager in Marketing at The Sentinel Record (11-50 employees)
Vetted Review
Second Street
8 years of experience