SecureLink Enterprise Access

Score10 out of 10

5 Reviews and Ratings

Community insights

TrustRadius Insights for SecureLink Enterprise Access are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Excellent Customer Service: Users have consistently praised SecureLink for its excellent customer service. Many users have stated that the support team is responsive and provides quick assistance with any issues that arise.

Easy to Use and Navigate: The ease of use and intuitive interface of SecureLink have been highly appreciated by users. They find the platform easy to set up, navigate, and understand. The simple and clear organization of the platform makes it effortless for users to find what they need.

Secure Remote Access: The ability to allow vendors to access servers in a protected manner has been highlighted as a valuable feature by many users. This capability not only helps businesses meet regulations but also enables them to react quickly. Users feel completely secure due to the encryption provided by SecureLink, making it an essential tool for performing their job and accessing client environments.

Reviews

2 Reviews

Securelink Priveleged Access Management - Enterprise Classy!!!

Rating: 10 out of 10

Incentivized

February 1, 2014

Use Cases and Deployment Scope

Securelink meets the needs of my organization for Privileged Access Management. I have successfully rolled this out to all external vendors, and their access to our production environment. I have found that the product is very easy and intuitive to understand how to use. I'm also in the process of rolling this out to the internal employees so we can have a bit more control around the production environment. I'm currently at about 15% for the internal roll out.

Pros

Intuitive. It's been so easy to use and set up. I can set up a vendor, they get the email on how to log in with a link to the site, and they can figure out what to do, for the most part.
I like the fact that they are still relatively small as an organization. I have strong communication channels with the support staff and they are extremely responsive to any questions I have.
It's a well thought of product.

Cons

Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
I would love to see an App. I know they are working on this as well.

Likelihood to Recommend

It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes.

Matthew Behrens

Information Security Analyst in Information Technology at City of Hope (1001-5000 employees)

Vetted Review

2 years of experience

Need Secure access? Securelink does the job

Rating: 9 out of 10

Incentivized

January 31, 2014

Use Cases and Deployment Scope

Our entire organization uses securelink to safely and securely access our on-premise client servers for support and implementation. We also connect directly to client PC's for troubleshooting our product in their environment.

Pros

Easy to setup on a client PC or server for access
Organizes client connections by gatekeeper so it is easy to find what you need
File transfer option is great for uploading files to client servers

Cons

JAVA updates can sometimes break the securelink connection. Securelink needs to do a better job of updating the product to work with new JAVA updates.
Internet Explorer updates can sometimes break the securelink connection. Securelink needs to do a better job of updating the product to work with new versions of IE.

Likelihood to Recommend

If you need to connect to other servers and PC's then securelink will give you the access you need.

Verified User

Analyst in Professional Services (5001-10,000 employees)

Vetted Review

4 years of experience

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