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Taegis ManagedXDR Reviews & Insights

Score10 out of 10

6 Reviews and Ratings

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Community insights

TrustRadius Insights for Taegis ManagedXDR are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient threat detection: Users appreciate the efficient and effective threat detection provided by Taegis Managed XDR. Several reviewers noted that the platform reduced their investigation time significantly, with one user stating they were able to save several hours a day thanks to the tool. Others praised the proactive monthly threat hunts and experienced SOC team that provide peace of mind knowing issues will be detected before becoming major problems.

Customizable integrations: Multiple users mentioned how easy it is to integrate multiple platforms with Taegis Managed XDR. Reviewers appreciated being able to customize all their integrations on one portal, making it easier for them to manage everything in one place.

Responsive customer support: Many users praised SecureWorks' responsiveness and willingness to listen to customers, resulting in product enhancements. One reviewer specifically mentioned quarterly reviews with an executive report as helpful in demonstrating the value proposition of Taegis Managed XDR.

Reviews

2 Reviews

Still work to be done on the MXDR

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

[Taegis ManagedXDR] gives single security visibility platform and also incident response for security events

Pros

  • Security Logging correlation and aggregation
  • Endpoint XDR Protection/Isolation
  • Diverse integrations : Cloud, SaaS, FW vendors

Cons

  • RedCloak server agent
  • Firewall API integration
  • Playbook and automatic remediation

Likelihood to Recommend

Taegis ManagedXDR is well suited for endpoint XDR and SaaS/Cloud integrations.
YA
Younes Akrouch
Network Engineer in Information Technology at Quadient (501-1000 employees)
Vetted Review

The Security of SecureWorks IPS

Rating: 9 out of 10
Incentivized

Pros

  • Real-time notification
  • Real-time reporting
  • Accessible Dashboard from any connected device
  • Highly secure portal

Cons

  • Improve reporting of existing configuration
  • Have a dedicated team of support engineers who know my network and traffic flow
  • Provide training for the new dashboard and portal

Likelihood to Recommend

Dell SecureWorks is well suited for small to medium businesses with limited Info Tech resources to manage this environment. It is well suited for the monitoring portion of the process. I don't have the time or manpower to watch the I P S pane of glass 24 x 7. It is well suited for reducing costs for this type of protection.
JH
James Harrison
Information Security Engineer in Information Technology at PDX (501-1000 employees)
Vetted Review
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