ServusConnect

ServusConnect is a service coordination and collaboration software application for web and mobile that provides property owners/managers and service professionals with a utility to request, recommend and track the status of services. According to the vendor, even if users have implemented a traditional work order system, ServusConnect picks up that slack, ensuring that both parties stay actively engaged until the request is completed.

ServusConnect is organized around each property that is being managed or maintained. Once both parties are joined to a property or multiple properties, they can communicate service needs inside of the ServusConnect app in interface that is designed to be intuitive and easy to understand.

Users can upload photos and documents within the context of each Servus Request, that according to the vendor enables a "right first time" service experience. When the request is completed, the property owner/manager completes a simple evaluation of the services performed and an aggregate score is privately shared within that relationship.

ServusConnect also empowers service professionals to make Servus Requests (that the vendor refers to as Recommendations) back to the property owner/manager. The workflow includes an approval step by the property owner/manager before the Servus Request is processed.