Setmore Reviews and Ratings

Rating: 6 out of 10

Score

6 out of 10

Community insights

TrustRadius Insights for Setmore are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive User Interface: Users have consistently praised SetMore for its clear, informative, and intuitive user interface. Several reviewers have stated that the software is easy to navigate and understand, allowing them to quickly grasp how to use it efficiently.

Effective Team Collaboration: Many users have found SetMore to be practical for scheduling across multiple teams. They appreciate that it effectively manages and coordinates tasks and activities among different team members, streamlining collaboration and ensuring efficient task allocation.

Seamless Calendar Integration: Numerous reviewers have expressed appreciation for SetMore's seamless integration with third-party calendars. This feature allows users to consolidate their schedules from various platforms into one place, enhancing productivity and organization. Syncing SetMore with existing calendars makes it easy for users to manage all their appointments in a centralized location.

Reviews

7 Reviews

SetMore: Appointment scheduling made easy at an affordable price

Rating: 8 out of 10

Incentivized

December 23, 2020

Use Cases and Deployment Scope

Our College Services team uses SetMore to schedule appointments with students. It's a helpful tool for making appointment scheduling easy. It syncs with our Outlook calendars so students can click on the Appointment Scheduler link for their advisor and pick any open time-slot showing that works for them. It cuts down on having to email or text back and forth numerous times to try to find a common meeting time that works for the student and advisor. Advisors can text or email out their SetMore appointment scheduling link to their whole caseload of students and students can then book their appointments using that link.

Pros

Good/fair price compared to competitors.
Every user on the account gets their own personalized appointment scheduling link.
Flexibility with services you can make available.

Cons

Calendar synching errors and bugs.
Certain fields seen by the scheduler can't be edited.
Office 365 sync has to be turned on and off pretty regularly to fix issues (time consuming).

Likelihood to Recommend

As mentioned before, the price point of SetMore is better than many of its competitors. We pay $25/month for our whole team to use it, although I think they might be changing the price plans soon so we may have to reevaluate this factor later. I can't give it a 10 out of 10 review because we've just dealt with way too many calendar syncing errors and bugs in our time using it - and SetMore has been way too slow in actually fixing the issues. Customer service is always quick to respond in Chat, but it's a different story with how fast their developers can fix bugs and how much they choose to prioritize certain issues. For the most part, especially more recently, we've had a good experience with SetMore - and it makes appointment scheduling with our students easier. We're glad to use it and I would recommend it to others in education who support students doing 1 on 1 advising. Just except some bugs to come up now and then that may not get fixed immediately.

Robbie Lang

Program Manager, College Services at College Success Foundation (201-500 employees)

Vetted Review

2 years of experience

View profile

We love SetMore!

Rating: 9 out of 10

Incentivized

June 17, 2019

Use Cases and Deployment Scope

We use SetMore to schedule purchased training sessions. We sell these sessions in our local office. We simply set up a product and the students can choose the ones they want to purchase. SetMore allows the students to log in and provide their information, select their desired date and time, and then pay us. The integration works seamlessly with HubSpot and Square.

Pros

Scheduling
Integration with HubSpot
Payments

Cons

SetMore requires scheduling to buy a service
SetMore requires a set time for each service
SetMore requires an assigned resource per service

Likelihood to Recommend

SetMore is perfect for scheduling services and managing payment transactions.

Scot Armstrong

Managing Partner in Professional Services at FOUR40 Partners (11-50 employees)

Vetted Review

1 year of experience

View profile

Easy to use, Flexible product

Rating: 10 out of 10

Incentivized

March 27, 2019

Use Cases and Deployment Scope

We currently use SetMore to book interview appointments, employee tests, office visits, HR meetings, phone calls etc.

We have a large entry-level workforce, and sending an email to request office services was creating tons of emails. SetMore allows employees to be proactive and make appointments, when they want, for when they want, without having to reach out. We use this across all departments and it is very easy to use and customize.

Pros

Ease of use.
Stable non-glitchy software.
Affordable.
Syncs with other calendars.

Cons

Would like if it could sync directly to Google calendar (i.e have a direct plugin) without going through the website.
Could have a "how to" tutorial for booking appointments for users.

Likelihood to Recommend

SetMore is great for companies that have specific calendar needs; we, for example, use it very heavily in an HR function. We have appointments titled with popular needs (like HR consultation, benefits chat, phone call, check paycheck etc). They can make appointments in our available times through this, so we can be organized and cut down on emails. We also use this for accounting, outside vendors, etc. I think it would not be good for an organization that has a lot in flux-- you need to have your operations closely buttoned up to get the maximum use out of this product.

Suzy Vera, MBA

Corporate Director of Human Resources in Human Resources at Juvia Miami Beach (201-500 employees)

Vetted Review

2 years of experience

View profile

SetMore helps you Set More

Rating: 10 out of 10

Incentivized

November 26, 2018

Use Cases and Deployment Scope

SetMore is used within our entire organization. This software provides appointment scheduling solutions for all departments of our company. The software two-way syncs with our calendars that we use daily. SetMore provides an online 24/7 option for our clients to schedule appointments with our sales and service departments. We have access from a desktop and mobile application so we always have access to our schedule whether we are at our desk or away from the office.

Pros

Two Way Sync with Google Calendar
Provides Stripe integration for Check Out and Pre-Pay, as needed, for scheduling.
The mobile application provides anywhere access.
SMS reminders are convenient for our clients.

Cons

The Notifications on the Android App do seem to be finicky if you do not have a regular volume of appointments being set.
Ability to schedule more that one service at a time.
Double Booking ability from the Booking Page.

Likelihood to Recommend

<ul><li>SetMore is well suited for anyone needing appointment setting services.</li><li>SetMore works great to schedule a call out for virtual meetings.</li><li>SetMore provides the ability for at home appointments by capturing address information if required.</li><li>The ability to schedule an appointment from your app while meeting someone at a networking event and not having to pull out a planner is fantastic.</li><li>The only instance that I know has trouble with SetMore may be for scheduling without set available times.</li></ul>

Kris Lambert

Integration Specialist in Information Technology at AnswerForce (501-1000 employees)

Vetted Review

4 years of experience

View profile

Great Scheduling Tool for SMBs but it is getting old

Rating: 6 out of 10

Incentivized

June 19, 2018

Use Cases and Deployment Scope

SetMore has been used in my organization in almost all the department, finance can be an exception. However, when I was in the interview process, I started using SetMore. I went to this page with shared schedule and made an appointment based on the available dates and hours of my interviewer for the interview. The same has applied to any other people getting hired. Later on into the job as Sales Rep. We used SetMore as scheduling for Demo Sessions and coaching for customers. SetMore page showed the available services or offers with the right consultant depending on the solution and technology to show to the customer. There you can check available dates and hours to schedule the activity with customers. It was integrated with Google Calendar.

Pros

User Interface
Clear information distribution
Practical scheduling across multiple teams
3rd party calendar integrations
Email notifications sent to the assigned owner of the task or activity scheduled

Cons

Getting aged compared to other solutions
Sync issues from time to time
When setting up a meeting for a customer, you are not quite sure if the customer receives all the details. You go double-check with an appointment in the calendar
Messing layout on how to fill out a field in the scheduling form

Likelihood to Recommend

SetMore is getting aged as it is. we have been moving progressively to other solutions for scheduling with far better integration. however, SetMore is a good tool to implement in start-ups and small business where you need to have plans and activities scheduled with individuals inside and outside of the organization. As mentioned, this tool is used internally with the support team, sales team, RRHH. This last uses with recruitment prospects that can go to the website and schedule its interview with an assigned person considering the availability of it.

Jose A Garcia

Sales Representative in Sales at GB Advisors, Inc. (11-50 employees)

Vetted Review

1 year of experience

View profile

Get SetMore!

Rating: 9 out of 10

Incentivized

November 29, 2017

Use Cases and Deployment Scope

We are using Setmore to schedule our clients. It solves the problem of determining availability in both sides without the hassle of multiple emails back and forth.

Pros

Simple scheduling
Hassle free reminders
Client information at your fingertips

Cons

Integrating into WordPress as a plug-in
Reminders for user
Messaging

Likelihood to Recommend

I’ve only used the free version and I’ve been very pleased. Exploring options now to upgrade.

Mark Cruver, M. Ed. CSA, CEP

Founder/Owner/Lead College And Career Consultant in Professional Services at Capstone Educational Consultants, LLC (1-10 employees)

Vetted Review

5 years of experience

View profile

Good alternative to more expensive software, with all bells and whistles.

Rating: 10 out of 10

Incentivized

July 18, 2016

Use Cases and Deployment Scope

We use it for online booking on Facebook and my website. Customers can also pre-pay if wanted.

Pros

Very easy to adjust pricing
Easy to add or remove products
User friendly - doesn't require a lot of technical skills

Cons

Placing the code into the website could use more detailed instructions

Likelihood to Recommend

I use it for booking appointments for my Oxygen Bar & Spa and it works great.

Verified User

C-Level Executive in Corporate (1-10 employees)

Vetted Review

1 year of experience

Loading Reviews List....

Home
,
Appointment Scheduling
,
Setmore
,
Reviews and Ratings

SetMore: Appointment scheduling made easy at an affordable price

Rating: 8 out of 10

Incentivized

December 23, 2020

Use Cases and Deployment Scope

Pros

Good/fair price compared to competitors.
Every user on the account gets their own personalized appointment scheduling link.
Flexibility with services you can make available.

Cons

Calendar synching errors and bugs.
Certain fields seen by the scheduler can't be edited.
Office 365 sync has to be turned on and off pretty regularly to fix issues (time consuming).

Likelihood to Recommend

Robbie Lang

Program Manager, College Services at College Success Foundation (201-500 employees)

Vetted Review

2 years of experience

View profile