#1 most frequent
United States of America
49.3%1,044 installations of 2,119
What is Setmore?
SetMore is appointment scheduling software from the company of the same name in Portland, Oregon.
Categories & Use Cases
Videos
Who Buys & Uses Setmore
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
9.0%191 installations of 2,119
#3 most frequent
Canada
8.4%177 installations of 2,119
SetMore: Appointment scheduling made easy at an affordable price
Pros
- Good/fair price compared to competitors.
- Every user on the account gets their own personalized appointment scheduling link.
- Flexibility with services you can make available.
Cons
- Calendar synching errors and bugs.
- Certain fields seen by the scheduler can't be edited.
- Office 365 sync has to be turned on and off pretty regularly to fix issues (time consuming).
Return on Investment
- Faster/more appointments scheduled.
- Less hassle (time spent going back and forth) to find a common meeting time that works for all parties.
- Pretty decent user interface for the appointment scheduler.
Other Software Used
Salesforce CMS, CenturyLink Business Applications, Google Workspace (formerly G Suite)
Easy to use, Flexible product
Pros
- Ease of use.
- Stable non-glitchy software.
- Affordable.
- Syncs with other calendars.
Cons
- Would like if it could sync directly to Google calendar (i.e have a direct plugin) without going through the website.
- Could have a "how to" tutorial for booking appointments for users.
Return on Investment
- ROI-- Maximizing HR's time in not having to send out repetitive emails to book time with employees.
- More available to employees, making an open line of communication.
- Helped to keep track of on and off-boarding employees.
- Inter-company organization.
Other Software Used
Toast, Paylocity Web Pay, ADP Workforce Now
We love SetMore!
Pros
- Scheduling
- Integration with HubSpot
- Payments
Cons
- SetMore requires scheduling to buy a service
- SetMore requires a set time for each service
- SetMore requires an assigned resource per service
Return on Investment
- Very affordable
- High ROI
Other Software Used
LeadFuze, Creately, Zoho Analytics
SetMore helps you Set More
Pros
- Two Way Sync with Google Calendar
- Provides Stripe integration for Check Out and Pre-Pay, as needed, for scheduling.
- The mobile application provides anywhere access.
- SMS reminders are convenient for our clients.
Cons
- The Notifications on the Android App do seem to be finicky if you do not have a regular volume of appointments being set.
- Ability to schedule more that one service at a time.
- Double Booking ability from the Booking Page.
Return on Investment
- Allows us to respect our clients time and schedule calls when they are available.
- The ability to schedule follow up calls leads to a better customer experience.
- The reminders sent automatically create an easy workflow to assist both our service and sales departments.
Alternatives Considered
Calendly, vCita, MINDBODY and AppointmentPlus
Other Software Used
Visual Studio IDE, Trello, Microsoft Office 365
Great Scheduling Tool for SMBs but it is getting old
Pros
- User Interface
- Clear information distribution
- Practical scheduling across multiple teams
- 3rd party calendar integrations
- Email notifications sent to the assigned owner of the task or activity scheduled
Cons
- Getting aged compared to other solutions
- Sync issues from time to time
- When setting up a meeting for a customer, you are not quite sure if the customer receives all the details. You go double-check with an appointment in the calendar
- Messing layout on how to fill out a field in the scheduling form
Return on Investment
- Planning meetings
- Schedule Demos or Coaching with prospects and customers
- Recruitment interviews set up without making a call and confirming both sides for availability to arrange the meeting
- Web interface for internal and external users
Alternatives Considered
CA Scheduler Job Management and Tivoli Workload Scheduler
Other Software Used
Blizz, TeamViewer, Teamwork Projects, Tenable.io
