What is SherpaDesk?
SherpaDesk is a complete solution for companies to manage customer support issues, capture billable time and monitor their projects' profitability. The vendor says the mobile application is the perfect solution for any organizations who have techs in the field to log all of their time and enter their expenses. The vendor’s value proposition is that SherpaDesk allows organizations to capture all billable time and expenses and easily assign these to customer projects. This in turn allows instant updates on all of the organization's projects and profitability.
Categories & Use Cases
Videos
Screenshots

Techs get instant access to what needs to be done and how they are performing against their team
Product Demos
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android |
FAQs
What is SherpaDesk?
SherpaDesk is a help desk / ticketing platform with time tracking, invoice generation, and business intelligence capabilities.
What are SherpaDesk's top competitors?
Zendesk Suite, ConnectWise PSA, and Datto Autotask PSA are common alternatives for SherpaDesk.
What is SherpaDesk's best feature?
Reviewers rate Ticket creation and submission and Ticket response highest, with a score of 8.9.
Who uses SherpaDesk?
The most common users of SherpaDesk are from B2C.




