#1 most frequent
United States of America
55.3%1,628 installations of 2,942
What is Shopify Plus?
Shopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.
Categories & Use Cases
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Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.
Top Performing Features
Mobile storefront
Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.
Category average: 7.9
eCommerce security
Security measures are in place to prevent a breach of sensitive payment information.
Category average: 8.3
Product catalog & listings
Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.
Category average: 8.4
Areas for Improvement
Abandoned cart recovery
Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.
Category average: 7.6
Inventory management
Includes tools or integrations for managing inventory.
Category average: 7.8
Bulk product upload
Admins can upload products in bulk using spreadsheets.
Category average: 7.5
Who Buys & Uses Shopify Plus
#2 most frequent
India
8.1%239 installations of 2,942
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
7.5%220 installations of 2,942
Pros
- Efficient catalog and store setup
- Data analytics for sales performance insights
- Potential for increased customer base and order volume
Cons
- Additional costs for necessary app integrations
- Mixed ROI experience depending on app requirements
Shopify Plus is the Perfect Fit For Our Business.
Use Cases and Deployment Scope
Shopify Plus is specifically built for e-commerce businesses like CVG. It offers a lot of customization, automation, and integrates seamlessly with our WMS. It helps maintain our product catalog, customer accounts, and storefront all in one place. It allows us to sell directly on our website and also on our social media platforms. It syncs with our WMS directly, so that all orders are synced, picked, packed, and shipped without any manual input. Shopify Flow is something that we use a lot in order to automate tasks like fraud checks, back-in-stock alerts, order tagging, or notifying the warehouse about VIP customers. It also provides access to advanced reporting, enabling us to analyze sales, performance, and trends in customer behavior.
Pros
- Syncs directly with ShipBob WMS.
- Shopify Scripts and the Script Editors allows us to tailor our checkout screen.
- Gives us advanced sales reporting, showing trends, performance, year to year, and even projections.
- Scalable for high volume, handles spikes in traffic without downtime.
Cons
- Transaction fees if you don't use Shopify payments.
- Running multiple brands or regions requires creating separate stores rather than having a true multi-storefront environment.
- A lot of features require third-party apps (subscriptions, advanced search, loyalty programs for example).
- International taxes and compliance tools require additional apps and some manual setup.
Return on Investment
- Definitely makes selling on multiple platforms easy, saving us time and effort.
- Keeps all of our business in one place, saving us money on other apps to manage each aspect.
- Automatically flags potential fraudulent orders, preventing us from accidentally shipping to a scam.
- During our busiest months, we don't see any slowdowns, which allows us to go full throttle with all ads and marketing without worrying about whether or not the software can handle it.
Usability
Other Software Used
ShipBob, Slack, Microsoft Teams, monday.com
Shopify Plus-Thoughts and Suggestions
Use Cases and Deployment Scope
I use Shopify Plus for the website of my brand- [...]. It;s not solving a business problem, but rather opening up a new channel for online sales directly through our website. I use Shopify Plus for all the content that goes into our websites. All the pages (PDPs, LPs, HPs).
Pros
- Intuitive to edit content on pages without requiring a lot of coding.
- Easy to setup discounts.
- Easy to manage product information that will be displayed on the product page.
- Easy to read the analytics and build reporting.
Cons
- Allow discounts to stack on top of each other when needed.
- Allow more personalization of content for specific customer groups without requiring backend coding.
- Be less app based and have more internal features. Refer to stacking discounts example above.
Return on Investment
- Positive impact with sales. Easly changing the price of a product to attract more customers leading to a higher conversion.
- Budles. Being able to create a bundle at a special price to attract customers and sell more than one product also provided positive ROI.
- Not negative but not as good as we would expect for a ROI will be on shipping costs. Because we rely on an app that costs us to apply the shipping costs we need (eg. cost per unit of product added rather than a flat rate costs) our ROI isn't as we expected on shipping.
Usability
Alternatives Considered
Salesforce Commerce Cloud and Adobe Commerce
Other Software Used
Salesforce Commerce Cloud, Google Analytics, Semrush, Atlassian Jira
Shopify Plus Simplifies Processes
Use Cases and Deployment Scope
We use Shopify Plus as the primary platform for our online store, seamlessly integrated with our ERP system, Acumatica. This connection allows us to automatically manage orders, synchronize inventory, and update product listings in real time. Shopify Plus provides a reliable, scalable solution for processing both B2C and B2B transactions while maintaining brand consistency across multiple sales channels. The integration with Acumatica eliminates manual data entry, reduces fulfillment errors, and ensures accurate stock visibility company-wide.
Pros
- Online order management
- Website design flexibility
- Inventory listing management
Cons
- Shipping terms management
- More product variants
- Better reporting functions
Return on Investment
- 60% reduction in manual staff order management tasks
- 30% increase in online store visibility
- 25% increase in online sales within the first 3 months
Usability
Alternatives Considered
WooCommerce, nopCommerce and Square for Retail
Other Software Used
Acumatica, Salesforce CMS, Klaviyo
Living and Breathing Shopify Plus
Use Cases and Deployment Scope
For our high-volume and intricate ecommerce needs, Shopify Plus provides a powerful and reliable foundation for hosting our store and seamlessly handling all business functionalities and transactions.
Pros
- Scalability & Reliability
- Advanced Customization & Flexibility
- Powerful Tools for Growth and Efficiency
- Dedicated Support and Resources
Cons
- Further Checkout Customization
- High Pricing and Transaction Fees
Return on Investment
- Shop Pay and its integrated buy-now-pay-later option, Shop Pay Installments, feature different processing fee models and have attracted a wider customer base by offering flexible payment options.
- The Shop app has expanded our brand's visibility, leading to a significant increase in our customer base and overall order volume.
Usability
Other Software Used
Triple Whale, Klaviyo, Attentive Mobile
Shopify Plus review
Use Cases and Deployment Scope
We used Shopify Plus for our client for managing all the operations like Inventory, sales and analytics part. It helped streamline the process for us. That gave us an edge to focus on important aspects of business like marketing. It's a good option for ecommerce industry.
Pros
- sales data
- inventory management
- orders management
- data analytics
Cons
- i wanted you to add the option for customisation in Shopify Plus...most of the themes we can customise it
- More analytics like google analytics they need to add
- order management
Return on Investment
- positive impact only.
- Achieving 5x roas of investment
Usability
Other Software Used
Bigin by Zoho CRM
