TrustRadius Insights for Showpad Coach (LearnCore) are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Users of Showpad Coach and LearnCore have made several recommendations based on their experiences. Here are the three most common recommendations:
Conduct thorough reference checks before evaluating Showpad Coach: Users suggest being cautious when considering Showpad Coach as it may not be as capable as its competitors. They recommend conducting thorough reference checks to ensure that the capabilities align with their specific needs.
Leverage the power of Showpad Content and consider the strategy when building the learning architecture: Users recommend using Showpad Content alongside Showpad Coach to enhance its effectiveness. They suggest considering the overall strategy when building the learning architecture with Showpad Coach, ensuring that it aligns with organizational goals and objectives.
Utilize LearnCore's report capability and extensively explore the sandbox: Many users recommend taking advantage of LearnCore's report capability to track progress and performance. They also suggest extensively exploring the sandbox environment to become familiar with all of LearnCore's features and functionalities.
These recommendations highlight the importance of careful evaluation, leveraging additional resources, and making full use of available features in order to maximize the benefits of both Showpad Coach and LearnCore for learning and sales enablement purposes.
Showpad Coach houses our learning content for new hires and existing employees when new content is developed. It allows us to track usage, provide assessments and provides the user the flexibility to access via an app.
Pros
Provides analytical metrics
Ease of creating/loading content
Support by their people
Cons
Can't think of anything that could improve, they are always updating which I appreciate!
We are using LearnCore across the organization for perfecting reps on the discovery calls and demonstrations of our product. This helps get reps ready to go out in the field and helps them with their delivery and confidence.
Pros
It allows Managers to share videos/recordings that were extremely strong and can allow reps to see what "good" looks like.
It allows Managers to perfect sales skills through various exercises.
Overtime, an organization can develop a library of videos that can be used for future hires. This helps with the ramp up of new talent that joins the firm.
Cons
LearnCore has lost videos that I have had my reps record. This is absolutely not acceptable.
A couple months ago, you could not assign one employee to a specific exercise. You had a create a group.
The platform is not as intuitive as one would think. Setting up an exercise is somewhat annoying.
Likelihood to Recommend
It is great for perfecting sales skills and ramping up new talent via a library of videos. It is also great for creating sales competitions. This gets everyone engaged on the specific exercise that the firm is looking to educate its employees on.