Ensuring understanding of all assumptions and allocation of hours.
Likelihood to Recommend
Simform were always professional, quick to respond and took time to listen to feedback and understand the situation on the ground. Simform have a varied and resourceful team that are able to quickly adjust to requirements, issues and feedback. Dedicated resources in terms of Project Management and Customer Success were vital to ensure focus and delivery of solution within project timelines and budget.
We've been working with Simform for three years, and they have been an incredible extension of our team. Their work is always organized, accurate, and reliable—truly top-notch quality. Communication is seamless via Slack and other channels, making collaboration effortless. The value they provide is outstanding, and we look forward to continuing to grow together. 5 stars!
Verified User
C-Level Executive in Engineering (11-50 employees)
Whenever teams need to rapidly scale for a particular project, Simform offers great flexibility. They have particularly been helpful for taking care of elements of tech debt within the team. I would recommend any team considering outsourcing to first have a solid ticketing procedure as the quality of work depends on the extent to which the issue is well communicated.
Verified User
C-Level Executive in Information Technology (1-10 employees)
Ability to provide a wide range of web-based and middleware knowledge
Ability to support a fluid product roadmap
To deliver professional end products
Likelihood to Recommend
The Simform team are
always extremely proactive across the full delivery life cycle whether that is
reviewing conceptual designs to offer different options for our consideration
or identifying areas where future enhancements could also be considered to improve
the application performance or end user experience.
Throughout the
numerous release sprints that have been delivered as part of phase 1, we have
always been extremely impressed with the ease at which Simform interpret our
requirements and simply deliver with no fuss whatsoever.
Simform delivered our self-serve application, including an MVP, within the agreed timeline.
Their exceptional expertise and dedication continue to impress as they develop new features and maintain the application.
The customer success team and project managers at Simform were committed to timely delivery. Despite the time zone differences, they navigated seamlessly, ensuring efficient planning and flawless implementation.
Cons
Improve Developer's Communication Skills, sometimes the new developer onboarded has difficult to communicate clearly initially but picks up well after sometime with no impact on the project.
Likelihood to Recommend
The developers at Simform were proficient, displaying remarkable skill and initiative. With minimal guidance, they effortlessly tackled development and implementation tasks which was very much necessary to flawlessly deliver the MVP on schedule and ensure our application went live on time.
Verified User
Manager in Information Technology (11-50 employees)
There have been times when we thought our projects were to heavily staffed. We informed Simform of this and the issue was corrected immediately.
One project we thought the Simform team member skill set did not match up with the requirements for the project. We alerted Simform of this and they quickly fixed the situation.
Likelihood to Recommend
Simform has actually done a great job on all projects. There have been some time where we thought we Simform talent did not align with the project needs and they quickly fixed the situation. We have been happy with Simform and will use again.
Very good in communication, meaning that they listen well but are also not afraid to share their own thoughts and expertise
Follow through on commitments, on time
Exceptional customer success team, with frequent leadership calls to see if we're still in alignment
Time zones are great (we're a remote company so we're already used to different time zones), and I feel like we have sufficient overlap to discuss The Important Things
Great ability to work under pressure (I needed some extra deliverables a few times for customer demos and they managed to pull that off)
Flexibility and great value, which is also great for smaller businesses with limited budget
Cons
Currently no areas of improvement. It feels like a true partnership where we help each other out
Likelihood to Recommend
This is what I love about Simform - The people I work with are amazing: both the UX designer and senior developer were quick to onboard, eager to get to know the industry and deliver their tasks at a rapid pace. Thanks to them I don't have to worry about falling behind on our roadmap. - Communication & customer service-> dedicated slack channel, quick to reply. I not 'just' work with 2 people, Simform has an entire project management system in place with multiple people so it's super easy to reach out to them and ask a questions - Flexibility and great value -> As a business owner I have to keep tight control on cashflow. With Simform, payment and contracts are very flexible, giving me enough confidence to flexibly scale-up my business rather. Furthermore, their pricing is both transparent and of really great value, so to me that definitely de-risks outsourcing this part of my business to Simform. I already had a small software development team in place (2 software developers + myself as product owner), so as an extension to the team Simform has been great. I have no experience myself in completely outsourcing development to Simform.
