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What is Simpleview CRM?

Simpleview CRM is a customer relationship management software specifically designed for destination marketing organizations (DMOs). It caters to DMOs of all sizes, from small local tourism boards to large regional or national organizations. This CRM solution is utilized by destination marketing organizations, tourism boards, convention and visitors bureaus, travel and tourism associations, and event management companies.

Key Features

Comprehensive partner portal: According to the vendor, Simpleview CRM provides a web-based partner portal that serves as a central hub for partners to access vital information and collaborate with the DMO. Partners can participate in co-op promotional campaigns and benefit from automated processes for member/partner signup, campaign opt-ins, and online payments.

Extensive integration options: Simpleview CRM offers over 20 third-party integrations, including Cvent, CrowdRiff, and Act-On, as well as 12 Simpleview integrations such as MINT+ and Book › Direct. The vendor claims that the seamless integration between Simpleview CRM and Simpleview CMS enhances productivity and enables future technology solutions.

Flexible cloud-based system: Simpleview CRM is a cloud-based system that can be easily configured to meet the unique sales needs of DMOs. It covers various sales operations, including client relations, lead generation, workflow management, bid preparation, event servicing, and economic impact reporting, according to the vendor.

Automated reporting and insightful dashboards: According to the vendor, Simpleview CRM offers automated reporting, sales forecasting, and dashboards to monitor progress and report on sales activity and performance measures for conventions, meetings, and events. It provides a wide range of industry-standard reports across user groups, including core sales reports, ensuring DMOs have the necessary insights.