SirsiDynix Symphony

Symphony is the full suite product. We already have an Administrator who manages the entire package.

My use case is the Workflows Client, which is part of Symphony. Our librarians are the primary users of Workflows, but we use it up in our IT office as well, to locate users or to update circulation notes for IT-related checkout items. We also provide user support by configuring the Client to work on individual Staff computers on our network. We also installed the card readers recently so that our libraries could accept credit and debit cards for Patron fines or other billing issues.

This Workflows Staff Client allows librarians to check items in or out, allows for Patrons to pay fines or renew items, it allows for paying by credit or debit card with additional card reader hardware installed, setting items on hold, or transferring items between branches. The software also runs reports overnight, which the librarians use the following morning to put away books or to check the accrued fines.

As far as my use case, Workflows Client appears to be specifically designed to be used only in Libraries. So it wouldn't make sense to use it outside of that context.

Workflows is packed with features, and does seem to be relatively easy to use, if that's the software you're dealing with on a daily basis.