Siteimprove Reviews and Ratings

Rating: 9.9 out of 10

Score

9.9 out of 10

Community insights

TrustRadius Insights for Siteimprove are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Great Reporting Feature: Multiple reviewers have found Siteimprove's reporting feature to be excellent and easy to use. They appreciate its ability to generate comprehensive reports that provide valuable insights into website performance and potential issues.

Intuitive Interface: Many users have praised Siteimprove for its user-friendly interface, which makes navigation and usage effortless. The intuitive design allows users to quickly access all of the tool's features and find the information they need without any hassle.

Seamless Integration with CMS: Several reviewers have highlighted Siteimprove's smooth integration with various content management systems. This integration enables effortless collaboration and data sharing between different teams, streamlining website management processes.

Reviews

20 Reviews

Strong analytics and accessibility insights tool.

Rating: 10 out of 10

Incentivized

December 17, 2024

Use Cases and Deployment Scope

We use Siteimprove to understand our website's SEO crawlability and accessibility for users needing ADA experiences. Siteimprove provides stellar visibility into all metrics across these areas, allowing our team to quickly identify and fix issues to help improve all web UX.

Pros

Simple UI.
Quick fixes to improve stats.
Fixes on low hanging fruit.

Cons

Better analytics around funnel visualization and the ability to download data into Excel for manipulation.
Quicker ability to rescan at scale.

Likelihood to Recommend

Quick ability to scan a website and determine on a page level what changes are needed to achieve better results for QA, accessibility, and SEO.

Verified User

Director in Marketing (10,001+ employees)

Vetted Review

3 years of experience

Impressed so far

Rating: 7 out of 10

Incentivized

July 13, 2022

Use Cases and Deployment Scope

We use SiteImprove to assess problems within our categories. These include broken links, misspellings, etc. We check our dashboards weekly to see what changes have been made, and it has a very interactive and colour-coded setup so it's easy to understand what needs doing and where we can give some more TLC.

Pros

Dashboards
Site metrics
Broken links

Cons

Sometimes accepting a spelling of a word needs done multiple times.
Sometimes it gives you a low score but doesn't make sense why.

Likelihood to Recommend

I think it's mostly great, although as stated in the previous question, sometimes you will approve a 'misspelling' which is actually spelled ok, and it will not move to accept, it will keep appearing as an issue. It's well suited to our weekly dashboard checks to ensure our categories are appearing how they should.

Philippa Haile

Online Merchandiser in Marketing at B&Q (10,001+ employees)

Vetted Review

1 year of experience

View profile

Siteimprove user review

Rating: 8 out of 10

Incentivized

July 8, 2022

Use Cases and Deployment Scope

We use the Quality part of the tool, to monitor/flag any broken links or spelling errors, and also general accessibility on our websites. We have weekly crawls which run automatically, from which user-friendly dashboards are produced and emailed out to the relevant person for action. Action is then taken to fix the broken link or spelling error within a timescale of being completed before the next crawl is run. Once the next crawl runs, it will pick up the correction and will not flag it again.

Pros

User-friendly customisable dashboards, easy to make a dashboard from a template, or create your own, and add in whichever 'widgets' are relevant for what you are looking at
Flagging words to review, allowing users to check and confirm if the word is 'accepted' or is a misspelling

Cons

For the parts of the tool which we use, it does everything well

Likelihood to Recommend

The quality section is user-friendly and dashboards are easily customisable, both in terms of adding the various 'widgets' but also choosing which section of the website will be looked at for which dashboard. It's also easy to setup email notifications and weekly scheduled emails for various people.

Verified User

Employee (10,001+ employees)

Vetted Review

1 year of experience

Siteimprove delivers a robust, effective package for site quality and maintenance

Rating: 9 out of 10

Incentivized

June 8, 2022

Use Cases and Deployment Scope

We initially started using Siteimprove to help improve our website accessibility. It periodically conducts an automated scan of the website and turns up accessibility errors and potential issues. We also use their Siteimprove Academy online learning tool for accessibility training. After making headway with accessibility we started expanding our use of Siteimprove for quality assurance, performance, and general analytics.

Pros

Accessibility Scanning
Quality Assurance
Website Analytics
Customer Service

Cons

Pricing could be more aggressive.
Recrawl whole site on-demand would be nice.
Occasionally some glitches in the new (BETA) accessibility scanner.

Likelihood to Recommend

As a university, being able to scan whole sites for accessibility, spelling, and style errors and train new web users on accessibility are incredibly important. If you have a large website or manage many websites, or have many different users contributing content, Siteimprove helps give you the tools to bring order and consistency. If you don't have a large website you probably don't need it. There are lots of smaller, free accessibility scanners and proofreading options, and Google Analytics is your friend. You really don't need heavy artillery like this for a small site where the content is manageable by a single individual or small team.

Michael McPeek

Director of Digital Marketing in Marketing at Brenau University (501-1000 employees)

Vetted Review

2 years of experience

View profile

Siteimprove does the Job!

Rating: 8 out of 10

Incentivized

April 19, 2022

Use Cases and Deployment Scope

Siteimprove helps us in providing high performance and quality sites for our Cloud-Based Solutions so we can provide customers with the best experience. The Digital Certainty index helps maximize the impact of our site's digital presence in terms of accessibility, credibility, usability, and trustworthiness. It also helps track site performance against Search Engine Optimization processes.

Pros

Quality Assurance for Content Quality and user experience.
Define and track site performance policies.
Measure site accessibility metrics.

Cons

Improved analytics capability.
Better integration with third party tools.
Simplified user interface.

Likelihood to Recommend

Siteimprove works well for managing the health and performance of your customer-facing sites in terms of performance, digital experience, and accessibility. It also helps to define policies to proactively avoid experience breaks or issues for customers before they occur. It can improve by providing more options to configure policies for large sites with thousands of pages.

Verified User

Manager in Product Management (5001-10,000 employees)

Vetted Review

Having an accessible website is essential for our company.

Rating: 9 out of 10

Incentivized

April 19, 2022

Use Cases and Deployment Scope

We are very satisfied with Siteimprove, it solves complex accessibility challenges to ensure success throughout the organization. It is available in different languages, including German and Danish. It provides many options to facilitate and organize all aspects of digital accessibility initiatives, from tests, and reports, to a complete review of the website to detect any type of spelling error.

Pros

Custom accessibility interface.
Landing page behavior monitoring.
Scan reports.

Cons

Expensive.

Likelihood to Recommend

Simple, easy-to-deploy accessibility that automatically scans, remediates and provides proof of compliance once the process is complete. It is ideal for people who want to make their website much more accessible and provide their users with an intuitive adjustable interface.

Verified User

Engineer in Information Technology (1001-5000 employees)

Vetted Review

2 years of experience

"An all-in-one tool that is notably useful for performing global quality checks."

Rating: 8 out of 10

Incentivized

April 1, 2022

Use Cases and Deployment Scope

Siteimprove, an all-in-one tool, is assisting us in increasing the visibility of our brand online. It has improved our site's web accessibility, SEO, and reduced broken links, clearly outlined in the dashboard. It can detect technical issues and provide on-page solutions. Siteimprove can monitor our website's performance from a variety of angles. It provides us with information on how visitors navigate through our website. It offers practical advice on improving site performance, creating content and increasing conversation rates. So far, the UI is simple.

Pros

Site's health and get reports.
Tracking user behavior improves landing pages.

Cons

Some legacy modules lack intuitiveness, and adding site crawl exclusions or aliases to the site can be a pain.
False results are challenging to detect because they are visually stimulated, and also, neither can cost be estimated.

Likelihood to Recommend

Siteimprove outperforms other comprehensive tools I've used. Despite its complexity, the platform's ease of use and high level of customer service is on par with its capabilities. This platform is a fantastic resource because it aids website accessibility and data privacy and provides quality assurance and control. On the other hand, it does have room for improvement. Sometimes, slowness and a few reporting bugs aren't major issues, I think.

Sourov K Chowdhury

Database Software Engineer in Product Management at Best Web Design Ltd. (11-50 employees)

Vetted Review

1 year of experience

View profile

Robust and feature rich tool to get a good handle on site accessibility, quality assurance and search engine optimization

Rating: 9 out of 10

Incentivized

July 26, 2021

Use Cases and Deployment Scope

We are using it enterprise in State Government with a majority of departments using it across the organization.

Is it addressing accessibility and quality assurance issues across all public facing websites?

Pros

Provides detailed information on where accessibility issues are located
It provides great support in explaining what the accessibility error is
Easy export of reports in multiple formats to share with anyone
Can have unlimited users
It weights the accessibility errors so you know which ones to tackle first

Cons

Adjust the accessibility score based on what accessibility standards you have decided to follow for your organization

Likelihood to Recommend

Siteimprove is better suited for public-facing websites versus interactive applications. It can index interactive applications, but if an application needs user input to move around the applications, this is not well suited for that.

We have a wide variety of skill levels using Siteimprove.

Lainie Strange

Web Accessibility Specialist/Developer in Quality Assurance at State of Missouri (501-1000 employees)

Vetted Review

2 years of experience

View profile

Siteimprove is solid

Rating: 8 out of 10

Incentivized

June 22, 2021

Use Cases and Deployment Scope

We are currently only using this in the communications office. It allows us to look at any issues with our website, broken links, other quality control issues, ADA compliance, and analytics. It allows us to see where exactly we have an issue and how it can be fixed.

Pros

The site is very easy and intuitive to use
The analytics portion is very straightforward

Cons

Some of the issues with ADA compliance can be a little difficult to locate on our site, but I am not sure if that is our website's issue or Siteimprove's issue.

Likelihood to Recommend

I have been able to give details analytics reports to the board or other leadership team members if they need information about our website performance or page views. I have also been successful at maintaining a high percentage rating for our quality assurance portion with fixing misspelled words or broken links as they occur. That has been super helpful.

Noelle Becker

Director of Communications in Marketing at Harbor Day School (51-200 employees)

Vetted Review

3 years of experience

View profile

Made my life easier

Rating: 10 out of 10

Incentivized

February 9, 2020

Use Cases and Deployment Scope

It is being used across the whole organization. For me, it addresses the problem of scanning through the website to catch broken links, SEO, and accessibility issues. It saves me a great deal of time in my day-to-day life managing the web.

Pros

Reports
Quality assurance overview

Cons

More customizable reports.
When fixing errors like broken links, etc. it takes too long to be verified.

Likelihood to Recommend

I only know scenarios where it Siteimprove is well suited. As a front-end web developer, the things I am looking for are ways to increase performance, do better with our SEO, and lower the amounts of broken links and miss-spellings.

Deborah Thayer

Front-end Developer/Designer at University of Rochester SON (201-500 employees)

Vetted Review

3 years of experience

View profile

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