Skedda Reviews and Ratings

Rating: 9.9 out of 10

Score

9.9 out of 10

Community insights

TrustRadius Insights for Skedda are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Visually Appealing and Easy to Navigate Interface: Reviewers have consistently praised Skedda's visually appealing user interface, stating that it enhances the overall user experience. Many users have found the design to be clear and intuitive, reducing the learning curve and making it easy to understand available spaces in the venue.

Convenient Customization with Filters: Users appreciate the different filters available in Skedda, such as grid, day, and map views. This customization feature allows for convenient organization of bookings and improves efficiency by enabling users to find information quickly. The ability to customize views based on their preferences has been commended by several reviewers.

Streamlined Booking Process with Questionnaire Feature: Several reviewers have highlighted the benefit of Skedda's questionnaire feature within the booking form. They have found it easy to provide necessary information, streamlining the booking process and ensuring all relevant details are captured upfront. This time-saving feature reduces back-and-forth communication between users and administrators.

Reviews

19 Reviews

Easy-to-use meeting room booking solution

Rating: 9 out of 10

Incentivized

July 2, 2022

Use Cases and Deployment Scope

Skedda is used for meeting room bookings throughout our 4 offices in England and Wales. It allows users to manage their own room bookings at their convenience and gives the administrators in each office the necessary information to handle those meetings as needed. When looking for a solution I needed something that would give the users ownership of their bookings, allowing them to see the availability of all the spaces and make a booking as and when they needed it rather than having to wait on the admin teams to pick up on emails and Skedda delivers that. The customization options in Skedda means I can set the system up however I need, with flexibility to make changes when the need arises which other systems were lacking when I was testing them.

Pros

Visibility of spaces and availability
Ease of use
Customization options

Cons

Integration could be simpler
Pricing is a little expensive

Likelihood to Recommend

Skedda does an excellent job at providing easy to use room and hot desk booking solutions, with the option to add floor plans for your spaces so users can see exactly where and what they are booking.

Verified User

Technician in Information Technology (51-200 employees)

Vetted Review

1 year of experience

Using Skedda at an arts rehearsal venue

Rating: 10 out of 10

Incentivized

June 30, 2022

Use Cases and Deployment Scope

We use Skedda to book out rehearsal spaces for theatre companies and individuals in our 20,000 sq ft venue in the heart of London. Users can also book themselves in directly 2 weeks-in advance. We have over 30 companies using the spaces every week.

Pros

the clear and accurate map of the space
different filters (grid, day, map) for different users
being able to build a questionnaire within the booking form
giving people easy access to log-in
the amount of control you can have over what your users see

Cons

admin should be able to book over other bookings
quick change of an 'unavailable' booking to a confirmed one with a user attached
not to let some users view further ahead than you decide

Likelihood to Recommend

Skedda is incredibly user-friendly and self-explanatory. We have had only a handful of people ask us further questions on how to use it. You can also load it very easily on the phone so it's perfect for what we had in mind: people checking if a last-minute rehearsal space has become available and are able to quickly book it. The amount of data we are able to gather via Skedda booking forms is great as well - from diversity to access needs and information about what people are doing in the spaces.

Nina Romancikova

Event & Venue Manager at New Diorama Theatre (1-10 employees)

Vetted Review

1 year of experience

Positive review after 1 week of active use of Skedda.

Rating: 10 out of 10

Incentivized

June 16, 2022

Use Cases and Deployment Scope

This tool is used to offer staff the chance to work in our company office on days that they cannot work on a client site.

Pros

Easy to make bookings
Insights facility
Tagging
Monthly overview

Cons

For non tech users, instructions on creating tags would be useful. Maybe I missed this.

Likelihood to Recommend

Great that staff can book their own tables so easily.

One thing that would be useful that isn't already on the system to my knowledge, is it would be good if users of the system are sent a reminder on the day that they have booked a table. This reminder could also include a 'confirm table in use' and 'confirm table not required' button. This would then also prompt them to cancel the booking on that same day if they no longer need the booked workspace. Otherwise, this is left to the 'Owner' on Skedda to keep a check that desks are not being blocked by users who have not turned up at the office, thus preventing other users from making use of that workspace.

Verified User

Administrator (501-1000 employees)

Vetted Review

Scheduling Dream

Rating: 10 out of 10

Incentivized

June 7, 2022

Use Cases and Deployment Scope

We use Skedda to schedule our co-working space desks and conference room. We have 4 desks available for all-day reservations (9-5) and a conference room available by the hour. Skedda allows people to register for these areas without us having to manage too much information and allows us to keep their booking information separate from the rest of the information we collect for the organization.

Pros

Designated time limit controls
Customizable email information to users
Manage users individually
Accept payment from users

Cons

Additional payment information, such as membership management
More clear labeling of where custom email information is located in settings
More clear joining process for a membership of an organization to Skedda

Likelihood to Recommend

This is a great product for managing the scheduling of space while keeping it separate from the rest of what our organization does, which was the goal of using an offsite scheduler. It also allows us to keep our booking information easily accessible and manage our users with different labels.

Verified User

Employee in Marketing (1-10 employees)

Vetted Review

Skedda Manages My Seating Issues

Rating: 10 out of 10

Incentivized

April 26, 2022

Use Cases and Deployment Scope

With the pandemic, it has been important to manage seating arrangements for staff returning to the office. Skedda has been instrumental in us being able to manage this task with ease. It is easy to use and manage. We are able to track who was in the office on what day and exactly where they were seated in our hot desk environment. The Skedda support team is very helpful and quick to react to requests and changes.

Pros

Seating Plan
Social Distancing Planning
Contact tracing

Cons

Reporting on specific users
Real time visual dashboard customisation
Subscription tiers

Likelihood to Recommend

As mentioned previously, this application is great for office management going through staff returning to the office after the pandemic. It would be great if there was a mobile app version of the software.

Verified User

General Manager in Professional Services (501-1000 employees)

Vetted Review

Satisfied Customer

Rating: 10 out of 10

Incentivized

April 23, 2022

Use Cases and Deployment Scope

We are moving resource scheduling from O365 to Skedda. So far we are happy with the product, but I'm writing this review to commend our representative. He's an excellent resource and he's been a consummate professional as he helped me to add resources (new maps and spaces). His video responses enabled me to better understand how to complete the config on my side. He has a wonderful demeanor, and I felt compelled to let you know.

Pros

Develop floor plans with quick turnaround
enable us to add resources in short order
provide a quality customer service experience

Cons

better understanding of how a resource could be available but the map not appear

Likelihood to Recommend

Responsiveness is excellent, and accessing support is as well After spending more time using the tool, I'll be able to respond further

Sandra Ginyard

Knowledge Manager in Information Technology at Melwood (1001-5000 employees)

Vetted Review

Skedda is worth the money!

Rating: 10 out of 10

Incentivized

April 21, 2022

Use Cases and Deployment Scope

Since the pandemic, we have introduced Agile Working in our office. and reduced our desk spaces from 80 to 45. This meant that we had to find a solution to fit our needs, which enables the team to book their desks when they know they will be in the office. The setting up of Skedda was so easy, and the Skedda team (particularly Patrick) were just brilliant to deal with. Really helpful and nothing was too much trouble. The interface is so user friendly, that hardly any training was needed to roll out Skedda to the employees. Everyone has picked it up really easily and it has become ingrained in their day to day working life. It gives everyone a clear view of who is in the office, and which desk they are sitting at, and there are no issues when everyone comes to the office - as everyone has their booked desk to use! I highly recommend Skedda for companies who are looking for a more agile solution to their office working.

Pros

Easy to set up
Great customer service
Easy User Experience
Fast to roll out

Cons

I can't see how it can be improved!

Likelihood to Recommend

Skedda is well suited for companies who are looking to reduce office space but need to offer office working still.

Penny Blake

People Manager in Human Resources at Jacobs Media Group Ltd (51-200 employees)

Vetted Review

1 year of experience

Great Customer Support that makes this App perfect for anyone.

Rating: 10 out of 10

Incentivized

April 20, 2022

Use Cases and Deployment Scope

-Desk booking, maximize capacity with minimal number of desks and available space

-New Work

Pros

User Friendly, easy to use
Insights
Outstanding Customer Support
Highly Customizable

Cons

Owner Mode: Sort Spaces Alphabetically
Filter for desk specifications

Likelihood to Recommend

Skedda is very user friendly and the customer support is amazing. Any maps or drawings can be turned into a digital map with bookable desks and spaces.

Verified User

Manager (1001-5000 employees)

Vetted Review

1 year of experience

Simple and efficient booking platform!

Rating: 10 out of 10

Incentivized

April 20, 2022

Use Cases and Deployment Scope

Now that we've reopened our working spaces to our members, a booking system was needed to ensure a smooth process.

Pros

Multiple booking views (map view is very helpful)
Tagging users
Ability to set up SSO and regular sign-in

Cons

Ability to crop and reposition photos

Likelihood to Recommend

Well-suited for school settings (booking desks and meeting rooms for students), hot-desking

Verified User

Administrative Assistant (11-50 employees)

Vetted Review

Perfect fit for our scheduling needs

Rating: 10 out of 10

Incentivized

April 11, 2022

Use Cases and Deployment Scope

We established a hybrid model during covid and this increased our need for a booking system. Previously, we had used it to manage meeting rooms and common areas, as well as shared resources - such as monitors. The ability for users to look after their own schedules has freed up a lot of time and demanding organizational work from receptionists and managers.

Pros

Very simple-to-use
Great visual appearance
Allows users to control own schedule

Cons

Likelihood to Recommend

It has been best suited for the management of personal schedules - our staff book the days they want to work at specific desks. It has allowed us to easily establish a hotdesk system, and also allows us to present the booking data of permanent desks as well. This has allowed teams to book in on the same day without a lot of internal messaging clogging up their days.

Verified User

Manager in Information Technology (201-500 employees)

Vetted Review

3 years of experience

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