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Skedulo Reviews & Insights

Score8.1 out of 10

4 Reviews and Ratings

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Community insights

TrustRadius Insights for Skedulo are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Helpful Tool for Managing Shifts and Schedules: Skedulo is highly regarded by users as a valuable tool for managing shift allocation, daily schedules, and live tracking on maps. Users appreciate the ease of scheduling, communicating appointment needs, and tracking check-ins and check-outs within the app.

User-Friendly Interface: The user interface of Skedulo is praised for being intuitive, easy to navigate, and user-friendly. Users find it simple to use and understand without requiring extensive training. Both the web and mobile apps are considered very user-friendly, even for those who are less tech-savvy.

Seamless Transition and Integration with Salesforce: Users report a smooth transition from their previous scheduling software to Skedulo. The integration with Salesforce is highly appreciated as it provides new opportunities for the company in terms of efficiency and productivity.

Reviews

3 Reviews

Skedulo. Fantastic and easy to use!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We utilize Skedulo for appointment scheduling with our phlebotomists to perform specimen draws for medical research.

Pros

  • Scheduling appointments
  • Uploading documents/imaging
  • Provides enough tabs to get all the information to our phlebotomists

Cons

  • It would be nice to have a way to communicate directly through the app. Like a live chat option open from us to our phlebotomist Skedulo users.

Likelihood to Recommend

Skedulo fits our needs for scheduling and uploading documentation for our medical research studies. Our phlebotomists are able to accept and decline jobs based on their availability and are able to give a decline reason. This is invaluable to us as time is important, and getting these appointments scheduled is imperative.
DO
Dalerae Oppel
operations coordinator at Sanguine Biosciences (51-200 employees)
Vetted Review
Skedulo
1 year of experience
View profile

Maturing Platform with Good Customer Service

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

We use Skedulo to schedule and route plan our valuation jobs. We integrate jobs from our jobs & workflow management system and then use Skedulo to plan and optimize both work plans and routes for our valuers.

Pros

  • Friendly UI
  • Continuous Product Development
  • Open Source APIs

Cons

  • Optimization Engine for Scheduling
  • Sparse Implementation Technical & Solution Experts
  • Project Planning when third party systems & vendors are involved

Likelihood to Recommend

Skedulo works well to visualize capacity. It also works well to assist with the planning of routes and distribution of work. It works well for the field resources and provides the key information about their jobs and enables alerts to be provided to customers. The automated Optimization & Scheduling engine is still maturing. Skedulo also does a good job satisfying the customer's unique requirements and has a solid in-house development team looking to continually improve the platform.
VU
Verified User
Program Manager in Information Technology (501-1000 employees)
Vetted Review
Skedulo
1 year of experience

Great time & money saver!!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We set schedules for our sales consultants.

Pros

  • Sets mileage boundaries
  • Sets product ability
  • Selects the closest consultants with the right product knowledge
  • Eliminates human scheduling errors

Cons

  • Occasionally it will not locate an available consultant because they put their block in on top of a previous appointment -- overlapping causes issues
  • Fix it so the human errors of us inputting blocks is not so "perfect"

Likelihood to Recommend

Because of how quick Skedulo picks resources for jobs, it has helped us eliminate at least one extra body.
BN
Becky Norton
Customer Care Manager in Customer Service at Solar4America PetersenDean (5001-10,000 employees)
Vetted Review
Skedulo
2 years of experience
View profile