#1 most frequent
United States of America
43.9%68 installations of 155
What is Smartcat?
Smartcat combines translation automation technologies with communication capabilities to help users not only automate workflows but also find needed freelance specialists.
Originally a product of ABBYY, Smartcat became an independent product, and company, in 2016.
Categories & Use Cases
Videos
Who Buys & Uses Smartcat
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
8.4%13 installations of 155
#3 most frequent
Canada
5.8%9 installations of 155
Smart purring CAT
Use Cases and Deployment Scope
I regularly use Smartcat for document translation, along with other CAT tools.
Pros
- Segmentation.
- Translation overall quality.
- Customer service.
- Pricing.
Cons
- Freelancer payments.
Most Important Features
- Extreme pricing flexibility or free use.
- Fast upload and download of documents.
- Easy creation of projects by language combination.
- Existence of jobs offers.
Return on Investment
- Perhaps 40% of our translations have been using Smartcat (out of approx. 100,000 words/month).
- Easy to combine with another tool to improve results or have at least two options.
- Improve the teaching and learning of translation techniques.
Other Software Used
MateCat, Memsource
Fantastic CAT tool for freelancers and small translation teams
Pros
- Project setup is super easy and straightforward. Literally takes seconds to create a project, assign TM and termbases and add team members.
- As a project manager, I need to understand the progress of the project and where everyone on the team is. ABBYY SmartCAT makes it easy to track these things.
- SmartCAT makes it incredibly easy to pay our translators which is much cheaper than handling payments via wire transfers.
- Their CAT tool offers great collaborative features including the ability to assign segments and leave comments on strings so proofreaders could see them.
Cons
- Performance has been an issue initially. Sometimes it takes longer for some things to load and it can be frustrating.
- UI seems a bit confusing at times. For example, I don't understand why I need to have a translator's profile when I'm clearly a project manager.
- Their support team can take a long time to reply which often crucial for urgent projects.
Return on Investment
- Translation memories and CAT tool help us ensure maximum consistency in our translations which is always appreciated by clients.
- Team collaboration made it easier for us to grow our business and take on bigger projects, which brings us more revenue.
- Payment solution helps us save money on wire transfer fees which is always great when working with multiple freelancers.
Alternatives Considered
Memsource
Other Software Used
Memsource, SDL Trados Studio, Localize
