TrustRadius: an HG Insights company

SMARTe Data Platform

Score8.3 out of 10

8 Reviews and Ratings

Top Performing Features

+7%

Load time/data access

Provides fast and consistent access to lists and leads.

Cat avg: 8

0%

Salesforce integration

Integrates with the Salesforce.com CRM platform.

Cat avg: 8

-3%

Advanced search

Users can search for prospects using advanced search logic and multiple criteria, across multiple platforms/databases.

Cat avg: 8.2

-4%

Company information

Information about companies/accounts is available and high quality.

Cat avg: 8.2

Worst Performing Features

-12%

List upload/download

Lists can be easily and quickly uploaded or downloaded from the platform.

Cat avg: 7.8

-7%

Identification of new leads

Helps source leads at an acceptable rate, volume, and quality.

Cat avg: 7.7

+2%

Automatic data refresh

Contact and company data are automatically kept up to date.

Cat avg: 7.1

SMARTe Data Platform Features from Reviews

Prospecting

Features related to generating leads and finding new contacts.

7.6-3%
  • Advanced search

    Users can search for prospects using advanced search logic and multiple criteria, across multiple platforms/databases.

    Category average: 8.2

  • Identification of new leads

    Helps source leads at an acceptable rate, volume, and quality.

    Category average: 7.7

  • List quality

    Lists generated by the tool are typically high quality.

    Category average: 7.3

  • List upload/download

    Lists can be easily and quickly uploaded or downloaded from the platform.

    Category average: 7.8

  • Ideal customer targeting

    Includes capabilities for determining ideal customer characteristics and targeting new prospects that match the ideal customer profile; this capability is automatic or semi-automatic.

    Category average: 7.7

  • Load time/data access

    Provides fast and consistent access to lists and leads.

    Category average: 8

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

7.80%
  • Contact information

    Information about individual contacts is available and high quality.

    Category average: 7.6

  • Company information

    Information about companies/accounts is available and high quality.

    Category average: 8.2

  • Industry information

    Information about industries and markets is available and high quality.

    Category average: 7.5

Data Augmentation & Lead Qualification

Features around contact data management and lead intelligence.

7.5-1%
  • Salesforce integration

    Integrates with the Salesforce.com CRM platform.

    Category average: 8

  • Company/business profiles

    Provides account-level information, including firmographics, business objectives, industry information, similar companies, and contact information for key decision-makers and influencers at a company. Gives sales reps context so they can deliver tailored sales pitches.

    Category average: 7.9

  • Data hygiene

    Helps users maintain clean lists and records, including duplicate management.

    Category average: 6.9

  • Automatic data refresh

    Contact and company data are automatically kept up to date.

    Category average: 7.1

  • Filters and segmentation

    Allows users to filter contacts and segment leads to explore data and create lists.

    Category average: 8.2

SMARTe Data Platform Features from the Vendor

Prospecting

Vendor-reviewed
  • Advanced search

    Users can search for prospects using advanced search logic and multiple criteria, across multiple platforms/databases.

  • Web browser extension

    Allows users to search across the internet to find and capture new leads using a web browser extension.

  • Identification of new leads

    Helps source leads at an acceptable rate, volume, and quality.

  • List quality

    Lists generated by the tool are typically high quality.

  • Email contacts

    Generates email contact information for leads.

  • Direct dial contacts

    Generates direct dial contact information for leads.

  • List upload/download

    Lists can be easily and quickly uploaded or downloaded from the platform.

  • Ideal customer targeting

    Includes capabilities for determining ideal customer characteristics and targeting new prospects that match the ideal customer profile; this capability is automatic or semi-automatic.

  • Load time/data access

    Provides fast and consistent access to lists and leads.

Sales Intelligence Data Standards

Vendor-reviewed
  • Contact information

    Information about individual contacts is available and high quality.

  • Company information

    Information about companies/accounts is available and high quality.

  • Industry information

    Information about industries and markets is available and high quality.

Data Augmentation & Lead Qualification

Vendor-reviewed
  • Salesforce integration

    Integrates with the Salesforce.com CRM platform.

  • Company/business profiles

    Provides account-level information, including firmographics, business objectives, industry information, similar companies, and contact information for key decision-makers and influencers at a company. Gives sales reps context so they can deliver tailored sales pitches.

  • Data hygiene

    Helps users maintain clean lists and records, including duplicate management.

  • Automatic data refresh

    Contact and company data are automatically kept up to date.

  • Filters and segmentation

    Allows users to filter contacts and segment leads to explore data and create lists.

  • Ability to append contact, lead, and account level data

    Users can append records at the contact, lead, and/or account level.

Sales Intelligence Email Features

Vendor-reviewed
  • Marketing automation integration

    Integrates with a marketing automation system.