What is smartQ?
smartQ is a task management solution designed to aid teams in distributing work, tracking progress, and collaborating online. It caters to organizations of all sizes, from small businesses to large enterprises. Professionals and industries such as event planning, HR recruitment, IT issue tracking, leads management, and marketing campaigns can benefit from utilizing smartQ.
Key Features
Visualize your work: smartQ offers a whiteboard-style interface that allows users to easily visualize their work. Tickets are displayed in columns representing different stages of a defined process.
Share Notes and Files: Users can store team communication and files in a central location within smartQ, promoting collaboration and information sharing.
Tickets by Email or Form: smartQ enables ticket submission via email or external form, making it convenient for help desk support or issue tracking. Even non-registered users can submit tickets.
Customizable workflow: smartQ is highly customizable, allowing users to tailor it to fit any workflow. Users can define stages and set optional limits for tickets per stage.
Custom ticket fields: Users can add custom fields to tickets, capturing specific information relevant to each ticket. These fields can include text, number, choice, and date types.
Flexible team roles: smartQ offers flexible team roles, enabling user security management and custom user roles to ensure appropriate access levels.
Move your whiteboard online: smartQ allows users to transition their whiteboard online, providing accessibility and easy sharing with the team. Users can maintain change logs, run reports, and measure performance.
Automation: smartQ provides automation capabilities through rules, allowing users to streamline processes and improve efficiency by creating rules based on conditions and actions.
Integration with other tools: smartQ seamlessly integrates with various tools such as Office 365, Gmail, Google Drive, Dropbox, OneDrive, Box, Slack, and more, facilitating collaboration and data sharing across different platforms.