Smartwebs

Smartwebs is a software solution designed to modernize HOA (Homeowners Association) maintenance. According to the vendor, it provides a set of tools and features to streamline and automate various tasks related to property management, including work order management, violation tracking, communication, and accounting. Smartwebs is suitable for companies of all sizes, from small HOA management companies to large property management firms. It is used by HOA Management Companies, Property Management Firms, Facility Management Companies, Real Estate Developers, and Building and Community Associations.

Key Features

SmartWorkOrders: According to the vendor, users can easily create, manage, and track work orders for various maintenance tasks within an HOA or property management setting. They can assign work orders to vendors or internal teams, track progress, and communicate within the platform.

Apple & Android Apps: The vendor provides mobile applications for Apple and Android devices, allowing users to access the platform's features and functionality on the go. They can create and manage work orders, track their status, view property and amenity information, and communicate with vendors or team members.

Community Maps: Smartwebs includes a feature that allows users to view and navigate through the HOA or property management community using interactive maps. They can locate specific properties, amenities, or points of interest within the community for efficient management and maintenance.

GPS Navigation: According to the vendor, users can easily navigate to specific properties or locations within the HOA or property management community using integrated GPS navigation. They can input an address or property name and receive turn-by-turn directions.

Amenity and Property Icons: Smartwebs provides customizable icons to visually represent different features and attributes of properties within the community. Users can assign icons to specific properties or amenities for quick identification and management.

Assign Vendors: The vendor states that users can easily assign vendors or service providers to specific work orders or maintenance tasks. They can select from a list of pre-approved vendors or add new vendors to the system for streamlined communication and coordination.

Update work status: Users can update the status of work orders in real-time, according to the vendor. They can mark work orders as in progress, completed, or on hold, and add notes or comments for effective communication and decision-making.

Take and upload Photos: Smartwebs allows users to capture and upload photos directly within the platform for clear documentation and communication related to maintenance tasks. According to the vendor, users can attach photos to work orders for visual evidence and context.

Cloud-Based: According to the vendor, Smartwebs is a 100% cloud-based software, allowing users to access HOA management and accounting tasks from anywhere with an internet connection. Data is securely stored in the cloud, ensuring easy accessibility and eliminating the need for on-premises servers.

Unlimited Users & Storage: Smartwebs offers unlimited users and storage, according to the vendor. This feature allows HOAs of any size to accommodate all their team members and data. All stakeholders, including board members, property managers, and residents, can access the platform without limitations. HOAs can store and manage all their documents, reports, and communication within the software.