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Snapfix Reviews and Ratings

Community insights

TrustRadius Insights for Snapfix are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-friendly interface: Reviewers found Snapfix's user interface to be straightforward and easy to use. Many users appreciated the convenience of reporting and tracking maintenance tasks on a smartphone, tablet, or PC. Some reviewers also mentioned that posting pictures with location information saves time and paper.

Effective for managing maintenance tasks: Several reviewers praised Snapfix for its ability to manage maintenance tasks efficiently. The software's features such as creating checklists, assigning users, generating reports and dashboards, and asset management by location allow for effective planning and review of outstanding issues. Additionally, many reviewers noted that the software is beneficial in preventing multiple reports of the same issue.

Great customer support structure: A few reviewers expressed their appreciation for Snapfix's supportive team who provides assistance when needed. They found the videos provided by Snapfix helpful in learning how to use the software quickly. Additionally, some users liked that staff connectivity with a record of all jobs made it easier to track task status.

Reviews

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